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Customer service is by far the very best of any company. All email questions are answered so quickly giving exceptional direction. Melisa keeps detailed information on my products of choice and has been incredibly helpful with color selections. I'm incredibly pleased with the products and the delivery.
They have customized my 2 in 1 overachiever for rosacea. It does really cover and best of all it minimizes my redness. I have liked the personal experience and plan to share Puzzle with my Dermatologist so other patients can have access to professional help
Stay with me...this is going to be a little long. I gave up. I'm 63 and had rosacea starting around the age of 45. I have tried many different products over the years and they either made my skin itch, increased the redness or, on a good day, would cover the redness long enough to drive to work. I gave up. While doom scrolling on Facebook one evening, I came across an advertisement for Puzzle Makeup. Read the company's story and it sounded like they understood the rosacea curse (cosmetic stores do not hire people on their knowledge of rosacea). So.... why not give it one more try . I ordered samples of what I thought would be best for my skin. And my face felt calm. No reaction. But the color and redness coverage was not right. I'm a little shy when it comes to my rosacea face, and I certainly wasn't excited to share a photo with a stranger, asking for help. So happy I got over myself and sent a photo in to try a customized blend (this can't work, right?). Then Melisa contacted me within 2 hours (not kidding). She really took the time to study my photo, sent me a very detailed analysis, and after a few emails, and a few customized samples, I have a foundation that is amazing. It is comfortable, my skin feels hydrated and calm, and the redness? Covered! All day. No irritation. No increase in redness. No dry skin. No need to reapply. If you decide to give this a try, I highly recommend going directly to a customized blend. And Melisa? She is magical. A+. Incredibly knowledgeable and kind. Always responded to emails within 24 hours. Who does that!! Best customer service I have ever had.
I have been using the foundation for a week and my skin Rosecea has already improved. I wish it had more buildable coverage but understand my skin needs to heal for now.
Love the lip stain and gloss
My face started having a burning sensation and extreme dryness. I would eventually be diagnosed with Rosacea. While dealing with the side effects of that, I noticed that my make up would increase my dryness and irritation. I was frustrated by this and kept trying to find a product that worked with rosacea. Then I heard about Puzzle. It took me months to purchase it because I was so tired of investing my time and energy into make up. Extended frustration led me to purchase it. I didn’t expect anything but more frustration. I was wrong to not purchase it sooner. On my first attempt I noticed it didn’t accentuate the dryness and didn’t pill. I realized that it was calming my skin instead of creating more issues. If that’s not enough, their customer service is phenomenal. Truly grateful to this company. Next step is to have a personalized appointment consultation. I can’t wait for more success.
Happy with the coverage. The bottle a littler smaller than what I expected so I hope it lasts.
Not sure if the products are right for me, but the service was great. !
The only makeup that does not break me out and decreases the redness
I am so glad I found this makeup! It has helped my rosacea and this company is absolutely the best at customer service! I would highly recommend them to everyone!
There was no info on how to use the products once I received them. They are packaged very nicely.
Very satisfied with this product and the quick response from customer service
Covers wrinkles and fine lines without settling
One of my favorite foundations.
I’ve found my foundation that’s unlike a foundation- having rosacea, it was important to me to research and find something that didn’t inflame my skin and this is it!
I’m in LOVE with your new face powder! It’s so beautiful and I can wear it without makeup first !!!
Great products and fast shipping
I highly recommend Puzzle Makeup for your makeup needs. Ms. Avital did such an exceptional job color matching me and her recommendations could not be more perfect. Everything looked amazing on me!! Their Customer Service goes above and beyond to answer any questions you have w/in 24 hrs (usually sooner) which is such a rarity these days!! I highly recommend this brand!! 10 stars!!!!
Best foundation I've used for the redness on my face! <3
I love it. . . It does not oxidize at all. Stays smooth all day long and makes you look healthy.



| Stars | Count |
|---|---|
| 5 | 151 |
| 4 | 1 |
| 3 | 6 |
| 2 | 2 |
| 1 | 1 |
| Total | 161 |