While I had problems initially with the Spark power supply noise and CAB noise issues they were dealt with without charge and promptly resolved so now I am confident that if any issues arise that the level of service will be excellent. BTW I have the original Spark which I plan to sell and Spark2, CAB, Control X footswitch and battery for the Spark 2. The muddy, bassy sound issue with the original Spark has been largely resolved with the Spark 2 as well as improved sound quality and the CAB while still a bit bass heavy sounds great. I am glad that they now allow the Spark 2 and CAB to operate at the same time. I haven't by any means used all of the features in the Spark 2 and CAB but one thing that I would like is for them to offer a spring reverb which will probably happen in the near future but also the ability to use two similar effects at the same time eg two delays at the same time to get that Shadows sound for example but for now I would be happy with a spring reverb option. I await with interest to see what they come out with in the future.

Awesome

Hot Unit dig it bad

Great loved it

Total service.

the product does exactly what it is supposed to do and then some more. Quick shipping.

Excellent service and quick postage! A little Australia Post problem, but easily and quickly fixed by Positive Grid Service people. Thank you!

Great

Slow post , good customer service they stand by their products.

Brilliant customer service

Good but shipping could be quicker

Posted and arrived supper quickly

Efficient

Shipping was very slow , you can attribute Xmas to that . When contacting PG Australia they went above and beyond .

Good shipping and great to deal with (they unregistered my old spark I requested with no fuss). A little peaved I bought the Spark Links when they were brought down in price only to find out later they were brought down in price again. Regardless I think positive grid have some good quality products and service.

Need to send all items registered post (signature required). Spark Link package delivered next door due to no signature required.

Good

Great service and shipping was very easy

Shipping was simple fast and easy👍. Positive Grid is a great company to purchase guitar accessories from at great prices and different choices of products.

Excellent.