Sent the wrong tiles. Clearly a mistake between them and their supplier, my invoice from them was correct. Tiles were delivered direct to myself from their supplier and had the wrong SKU number. Sent email explaining. They wanted a picture to make sure they were wrong. I know they are wrong! Check your records it'll show what I ordered and what I received were different! I even sent copy of the invoice and delivery note. But no they wanted a picture of a grey tile that looks like hundred of other grey tiles in pictures. It's the SKU number that identifies. they had the SKU number on their records and their supplier had records too, and I'd sent copies of them too. I had planned to do the work during the hot spell of weather. So if the tiles were correct the first time I could have got away with hiring a tile cutter for one week. When the correct tiles arrived the weather was rain one min sun the next so in the end I ended up having to hire the plunge cut porcelain tile cutter for 4 weeks at a cost of nearly £600. Tiles were very good quality! Unlike some I'd got from another superstore that specialises in tile that's the only reason I gave 2 stars.

Drainage superstore was good with updates on delivery , and as I bought online that process was easy

Great service with a great price

Although Drainage Superstore are selling third party products they should be careful to ensure the product description they are using accurately describes the product they are selling. I have purchased other products from sister companies and have no complaints with product description and quality

all great

Well packaged, fast delivery time, lovely well made product

£60 delivery for 1kg of material

Easy to deal with and they have a phone no. with a real person to talk too!

Large box of channels arrived next day, but had to wait over weekend for small package containing accessories!

Very fast delivery

Superior Product

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Great service

Prompt delivery, good price.

I got the wrong size bolts , I asked for 10’s but got 8’s paid expensive carriage charge when they could easily have been posted Very unhappy and out of pocket

Quick service and good price

Ordered an aco sump drain unit that unfortunately arrived broken. Contacted Aaron at drainage superstore who had a replacement sent out on a 24hr courier straight away. Couldn't ask for better service. Will definitely use again.

Great gulley covers.

No problems with any part of the purchase! Many thanks

I was a few tops short in one of the boxes which were quickly replaced delivery was good