Site reviews
Exceptional and timely support
Really we had such a complicated order and the person supporting us through it was ideal. They got back to me timely and supported all my questions. We had 3 addresses (potentially a fourth) and multiple logos (4) and then there were just a TON of items. I also emailed with a priority shipping date. All in all the support was very good! and because of that we were able to meet or deadline- thank you!
Exceptional and timely support
Really we had such a complicated order and the person supporting us through it was ideal. They got back to me timely and supported all my questions. We had 3 addresses (potentially a fourth) and multiple logos (4) and then there were just a TON of items. I also emailed with a priority shipping date. All in all the support was very good! and because of that we were able to meet or deadline- thank you!
Pinnacle made it Right
The associates at Pinnacle Promotions have been excellent to communicate with. FedEx sent my order to the incorrect address after both I and the associate (Tina) at Pinnacle confirmed the correct address. ZTina reached out on my behalf to FedEx and did everything in her power to find the order that FedEx lost. Even though FedEx seriously dropped the ball, Pinnacle has made it right, and I will order from them again.
Pinnacle made it Right
The associates at Pinnacle Promotions have been excellent to communicate with. FedEx sent my order to the incorrect address after both I and the associate (Tina) at Pinnacle confirmed the correct address. ZTina reached out on my behalf to FedEx and did everything in her power to find the order that FedEx lost. Even though FedEx seriously dropped the ball, Pinnacle has made it right, and I will order from them again.
Easy to work with, responsive
Easy to work with, responsive when I had to make a quantity change. Love the Pinnacle team!
Easy to work with, responsive
Easy to work with, responsive when I had to make a quantity change. Love the Pinnacle team!
The folks at Pinnacle have
The folks at Pinnacle have been very responsive. Any question I asked was answered promptly and we received our promo items (samples and ensuing orders) quickly. Everything looks great!
The folks at Pinnacle have
The folks at Pinnacle have been very responsive. Any question I asked was answered promptly and we received our promo items (samples and ensuing orders) quickly. Everything looks great!
Light weight and comfortable. Service
Light weight and comfortable. Service throughout order process, implementation, to delivery were perfect!! Thank you!!
Light weight and comfortable. Service
Light weight and comfortable. Service throughout order process, implementation, to delivery were perfect!! Thank you!!
Very happy with my purchase!
Very happy with my purchase! Easy to work with and quick turnaround / delivery. Product was exactly as designed and described.
Very happy with my purchase!
Very happy with my purchase! Easy to work with and quick turnaround / delivery. Product was exactly as designed and described.
I love working with Pinnacle
I love working with Pinnacle Promotions. Emily is fantastic and always available to answer any questions I have. I had a last-minute project that I needed in just 2 weeks, and she was able to knock it out of the park and make sure we had our items on time.
I love working with Pinnacle
I love working with Pinnacle Promotions. Emily is fantastic and always available to answer any questions I have. I had a last-minute project that I needed in just 2 weeks, and she was able to knock it out of the park and make sure we had our items on time.
Our team has wanted some
Our team has wanted some merch for events for a while. Pinnacle has been so easy to work with and streamlined. Wonderful for tight turnarounds and their catalog is extensive!
Our team has wanted some
Our team has wanted some merch for events for a while. Pinnacle has been so easy to work with and streamlined. Wonderful for tight turnarounds and their catalog is extensive!
Fast service and Tyler was
Fast service and Tyler was great to work with. Definitely would order from again!
Fast service and Tyler was
Fast service and Tyler was great to work with. Definitely would order from again!
speedy service
speedy service
speedy service
speedy service
Fantastic mugs and Artwork.
Fantastic mugs and Artwork.
Fantastic mugs and Artwork.
Fantastic mugs and Artwork.
Excited to see this year’s
Excited to see this year’s hats arrive. Best quality customer service and the product is excellent. Thank you.
Excited to see this year’s
Excited to see this year’s hats arrive. Best quality customer service and the product is excellent. Thank you.
Amazing
Amazing
Amazing
Amazing
Excellent
Excellent
Excellent
Excellent
Every step of customer service
Every step of customer service was exceptional.
Every step of customer service
Every step of customer service was exceptional.
Great Customer Service, Product, Turnaround
Great Customer Service, Product, Turnaround time and Print Quality
Great Customer Service, Product, Turnaround
Great Customer Service, Product, Turnaround time and Print Quality
10/10
10/10
10/10
10/10
Customer service is great. Disappointed
Customer service is great. Disappointed that quality control was not in place to catch the printing error on the product which caused a delay on my side.
Customer service is great. Disappointed
Customer service is great. Disappointed that quality control was not in place to catch the printing error on the product which caused a delay on my side.
Very very pleased
Very very pleased
Very very pleased
Very very pleased
great service, exceeded expectations as
great service, exceeded expectations as always
great service, exceeded expectations as
great service, exceeded expectations as always
