Good customer service, shipping is ok but prices could be better.

so glad you provided the opportunity to buy this Brad set, saves $$

I have had no problems PSI, great stuff!!

8mm bit did as it should, walnut and olive wood no problem. Shipping and customer service is top notch

Great product as always

Great products at reasonable prices.

Really nice kit , much smoother than others ive sean . Changeable bolt is nice

Hummingbirds Filigree Bowl Lid Great service.

Always a pleasure

These unique pen sets are both pleasant to the eye and feel like quality kits. I had an issue with one of the cap parts and I called and received a replacement cap very quickly. I believe these will be appreciated by golfers

Penn state has been my go to pen kit supplier for years but I would like to see them incorporate some of the shipping cost into the product

The raw pen is easy to turn, tolerant of discrepancies, elegant in appearance, and well-received.

Shipping is quick.

Shipping was great and service was excellent and consistenty helpful!

PSI is a great company, been ordering from them for 6 years no issues, had a kit short of parts they took care of it right away very friendly and great customer care !

Love these kits. Instructions are always easy to understand and follow.

I have made several of these for gifts and the recipients love them. I had a problem with one of them, one of the turquoise pieces on the center band was defective but Penn State customer service has always been great to work with and they sent me a replacement right away. I just wish that they still made this in a rollerball. I still have one that I bought years ago and just stumbled across. This one will definitely be snatched up by my wife (who probably has 30 or more of my pens) (she usually grabs the first one I make of any style) to go in her collection. As a nurse practitioner she gets a lot of patients and co-workers who see her using them and everybody wants one, so I end up making a sale or making them for my wife to hand out to co-workers as birthday or Christmas gifts. These are really beautiful pens and I plan to make more of them.

Ordered the seam ripper kits and they came in before they were expected which gave me a jump start on getting them out. Thanks Penn state.

Shipping is consistently on time.

Glad I finally decided to buy this. It is really speeded up my pen making.