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OPTP did very well with my purchase and shipment! Lakewood, WA
Outstanding Customer Service from OPTP I had a fantastic experience with OPTP and their customer service. I originally ordered the Franklin Mini Roll through Amazon, but the item I received had trouble holding air. Since Amazon doesn't provide direct support for OPTP products, I reached out to OPTP’s customer service myself. From the moment I called, the process was smooth and supportive. I explained the issue and provided my Amazon order number, and they immediately arranged to send me a replacement—no long back-and-forth, no hassle, just genuine care and efficiency. Their responsiveness and willingness to make things right made a big impression on me. It’s clear OPTP stands behind their products and values their customers—even when purchases are made through third-party platforms. I highly recommend buying directly from OPTP to take full advantage of their excellent support.
I am very pleased with the PF Prop I purchased from OPTP. The price was reasonable and the instruction manual helpful.
Thank you
Professionalism.
This company is very responsive.
Efficient shipping.
Excellent!
This pillow has contributed to a reduction in my back and hip pain. It is very comfortable and won’t go anywhere without it.
It took two emails to get a response but they were polite when responding.
Easy to deal with
Website easy to use. Products ordered arrive in perfect shape in a timely manner
Always a great experience!
I received my roller in perfect condition & in a reasonable time frame.
Customer service person by phone helped me tremendously
Order went smoothly
Excellent products
like it.
Delivered in a timely manner
OPTP has the finest quality items and reference materials, plus the best customer service experience in the online world. Thanks for everything.



| Stars | Count |
|---|---|
| 5 | 3130 |
| 4 | 260 |
| 3 | 115 |
| 2 | 59 |
| 1 | 87 |
| Total | 3651 |