OPTP did very well with my purchase and shipment! Lakewood, WA

Outstanding Customer Service from OPTP I had a fantastic experience with OPTP and their customer service. I originally ordered the Franklin Mini Roll through Amazon, but the item I received had trouble holding air. Since Amazon doesn't provide direct support for OPTP products, I reached out to OPTP’s customer service myself. From the moment I called, the process was smooth and supportive. I explained the issue and provided my Amazon order number, and they immediately arranged to send me a replacement—no long back-and-forth, no hassle, just genuine care and efficiency. Their responsiveness and willingness to make things right made a big impression on me. It’s clear OPTP stands behind their products and values their customers—even when purchases are made through third-party platforms. I highly recommend buying directly from OPTP to take full advantage of their excellent support.

I am very pleased with the PF Prop I purchased from OPTP. The price was reasonable and the instruction manual helpful.

Thank you

Professionalism.

This company is very responsive.

Efficient shipping.

Excellent!

This pillow has contributed to a reduction in my back and hip pain. It is very comfortable and won’t go anywhere without it.

It took two emails to get a response but they were polite when responding.

Easy to deal with

Website easy to use. Products ordered arrive in perfect shape in a timely manner

Always a great experience!

I received my roller in perfect condition & in a reasonable time frame.

Customer service person by phone helped me tremendously

Order went smoothly

Excellent products

like it.

Delivered in a timely manner

OPTP has the finest quality items and reference materials, plus the best customer service experience in the online world. Thanks for everything.