We love our chairs! Great quality and very durable. And also easy to keep clean. Very satisfied.

I ordered a Eurotech Vera chair which was missing an armchair screw, a backrest screw and the headrest. I called and spoke with Dave who told me they would take care of the issue and shortly thereafter received an email from Isabella who told me they were shipping the missing parts within 48 hours which is exactly what happened. I received the chair on Tuesday and the parts will arrive next Monday so they did a great job. I was able to do a temporary fix with screws from the hardware store just to be able to use the chair and it is very comfortable. Eurotech makes a great chair, they just need to package them more securely to avoid lost screws. The screws were loose in the box and the tape was thin and broke along the edges allowing several screws to fall out in transit. The takeaway is that I still have a high opinion of Eurotech as far as comfort and quality. Both people at Office Chairs USA did a great job getting the parts shipped rapidly which was excellent on their part. Based on how this was resolved I would have no reservations ordering from either company again. Mistakes happen but some companies handle them well and some don't. This was definately handled very well.

Great! Packaging, design, comfort, style all Great. Assembly; simple, no tools, four parts, three steps, one minute. Standout piece in our almost finished and newly remodeled home office.Thank God I came acroos your website online during my search. The rep I spoke with when I ordered the chair was a great start to the process.

Tyler assisted in the order was very good with communication and quotes.

good communication

The chair was well packed and protected and arrived in good condition and promptly

Shipping box was damaged upon delivery. However all contents of chair were intact and well packed so there was no issue.

very good

Wrong color ordered, given no options on exchange.

Quick delivery, clear and concise communication.

After finding a broken piece on the two drawer filing cabinet, I contacted customer service. They were fantastic and handled my issue promptly! Thank you so much!

The two drawer cabinet had a broken piece. When I contacted customer service, the issue was handled promptly and professionally. I was very impressed! Thank you !

The desk came in with a damaged piece. Isabella Corio was extremely helpful with getting the situation handled on a very timely basis. Will definitely shop from here again!

Fast quote, fast shipping, and lower price than I'd expected

I can’t say enough about the support I’ve received from Office Chairs USA. After my chair arrived I decided that I made an error on the color I picked. They worked with me on getting a replacement that I’m happy with and accepted back the original chair. Great customer service- great team!!

My Capisco chair is really helping my back. The new chair in combination with my variable height desk (from Uplift) gives me the ability to sit in a variety of ways at a range of heights. The flexibility is really making a difference to my back. I can work for hours and still my body feels flexible and doesn’t ache as it did with my previous conventional workstation. And I can’t say enough about the support I’ve received from Office Chairs USA. After my chair arrived I decided that I made an error on the color I picked. They worked with me on getting a replacement that I’m happy with and accepted back the original chair. Great customer service- great team!!

As advertised

It was a Christmas present and arrived very soon after it was ordered.

It was okay. Delivery was slow and communication was not the best.

Tyler was very helpful-and planning on ordering six more chairs.