We buy this regularly online and find the service excellent often arriving the same day, very reliable and excellent to deal with queries. We highly recommend

Always easy to navigate website and delivery is always fast.

I have always found the customer service second to none. Excellent with any queries or deliveries that the courier sometimes get wrong. They take full responsibility for you getting what you ordered. Can't fault naturediet at all.

Excellent communication - easy website to order online

Both the girls love the grain free lamb and salmon and white fish.

Brilliant, and even better now with your new web site

Excellent with promptness . Packaging could be improved

Been a customer for almost 40 years. Have called the team a couple of times for advice and they've always been spot on. Love the easy open, recyclable packets, the dogs love the food, it comes out as easily as it goes in, if you catch my drift. Excellent customer service and clearly a firm which cares.

My purchases arrive quickly and on time. Information on delivery is helpful. My dogs love the chicken dog food

👍

fab

Have had many deliveries. In the last one some of the packs had been damaged in transit. Despite the bends and squashes most were OK but two individual packs were not really suitable as the integrity was broken.

Excellent products and service

Sorry I can't give you photos as I am unable to but I wouldn't give my little dog anything else to eat other than something left over in the kitchen and of cause your natural food which is certainly much better than what came with him, He always sits behind me at breakfast and dinner time waiting for me to cut it up in his bowl and I have never had any problems with the food so please let it continue. Many thanks

Dpd shipping is a bit hit and miss, delays on the delivery day so your getting it a day or two after, make sure you set order before it's needed.

reliable delivery

Quality dog food delivered with super quick service. Our collie cross has eaten this since his puppy days. He’ll celebrate his 13th birthday in June ‘26.

Subscription great. I don't have to remember to order. Quality always good