I accidentally placed my order with the wrong shipping address, but I realized it within minutes and immediately emailed customer service. They replied saying that since it was my first order, they couldn’t cancel it, but they could send me a new replacement product to the correct address. I provided the updated address and was told that once the shipping label was created, I would receive the tracking information. Unfortunately, I followed up multiple times after that and kept receiving the same generic reply from different representatives. I never received the replacement product, no shipping label, and no clear update. I had also subscribed to their monthly product because I was excited, but this experience left me very disappointed. I understand the mistake was initially mine, but I notified them right away and they reassured me they would resend it. That gave me hope, but in the end, nothing happened—no cancellation, no replacement, and no option on the website to edit or cancel my order. I think they should improve their system to allow customers to fix address errors or cancel an order shortly after placing it. Overall, the lack of follow-through and communication was really disappointing

The product arrives on schedule. I have a subscription for monthly delivery and it's always here before I run out.

Came very quickly and packaged well. The entire transaction went very smoothly. . .

Everything went very good from order, to shipping!

I like them so far

good company

No stalk to ship to Canada, can't get my order till November sometime:(

My son didn't like the taste of it !!!

Great! Love your products and service just wish it was cheaper.

Natural wellbeing doesn’t make a huge variety of supplements, but what they do make is really good quality. The trilex essentials is a unique and effective supplement. I am waiting for the “trilex essentials” to come back in stock. This herbal supplement really helps prevent cold sores. I also take the “hair, skin and nails supplement.” I have always been impressed with the quality. My nails go from super thin, weak and tearing constantly to strong, beautiful and healthy.

I am very pleased with the products that have been purchased and with the customer service. I just needed more control of the ordering process.

Ships fast and recommend a subscription

Great service

Pills seem to work. My hair is thicker! :-)

Fast shipping

Shipping to my home went smoothly.

Great customer support! Thanks!

I really appreciate your great service and product quality.

I will remain a loyal customer for as long as your products continue to work,

I have been using Natural Wellbeing for years! They are consistent, reliable and effective. Thank you!