Costumer service was always kind and professional. Even I an agent wasn't available apon my reaching out they'd always call me back without 24-48 hours. I ordered 2 kingsong s16pro unicycles and once the shipment was ready for delivery they provided ligit tracking number in which my purchases was only was one day late due to the shipping provider.

I bought a Palram Greenhouse from BackyardProvider, and it’s perfect for my plants. Highly recommend it to all gardeners.

My grill arrived before my birthday, and the product was exactly as described. I had a wonderful experience.

The ordering process was easy. Everything arrived in perfect condition and matched the descriptions perfectly. I’m really impressed.

When buying something online I like being able to reach someone over the phone, their support agent always took the time to discuss with me and returned my phone calls.

Will be shopping again!

Rainer could do a Ted talk on customer service. Dealing with customer service people everyday with my job, to have a customer service rep stand out is incredible. 5 stars!

The customer service was great

It took a long time to receive my order, but the customer service was great through the entire process

Excellent Service. BackYard keeps you well-informed about the purchase and shipping. I will keep BackYard as my favorite for future purchases.

Great customer service. Responsive by both phone and email with any questions. I would definitely buy again from this online store.

Great

Excellent customer service!

👍👏👏

Small amount of damage to the box. But l think my item is just fine.

Good customer service

Can’t wait

Myron was awesome, friendly, and spot on with coordinating at time for delivery. Thanks Myron!

Great company to order from. Product shipped in a timely manner right around the holidays. Customer service was available via phone every time I called.

Awesome shipping