Absolutely perfect Many thanks

The service was excellent and the shipping was promptly delivered. I love the bracelet as it is pretty yet functional.

I love this bracelet! The colour is great and it's comfortable to wear. Very fast shipping and overall great service. Thanks!

Perfect

As always - nothing but the best service! Thank you!

I’m so happy with my medical alert bracelet from My Identity! I ordered it online, but when it arrived, the band was much larger than I’d anticipated. I called Hailey, who was wonderful—she posted out straps in different sizes so I could find the perfect fit and make sure I was happy. Hailey went above and beyond, and her exceptional customer service made the whole experience such a positive one. I wear my bracelet every day, and it looks very stylish too! I would highly recommend My Identity. Thank you, Hailey! 😊

Not good

Absolutely love their styles and how easy it is to order, they are super friendly and helpful.

Everything was spot on! Great service

Excellent service

Probably the easiest on-line purchases I've ever made. Thank you Hayley

Looks good. I feel more confident having the medical information available to emergency services. The wristband catches on knitwear. Just have to be careful.

N/A

Extremely happy with all aspects of the bracelet, price, service, and being able to talk to a person on the phone.

Very easy to order online and great email communication. Product was easy to size myself. I never wear bracelets or watches but this is very light and I barley notice I'm wearing it. I was looking for durability and this silicone active slim is perfect. It looks great. Great pricing too. Thank you

Very well made and stylish. My son loves wearing it and it makes him feel extra special. They were also so easy to deal with — really friendly, helpful and made the whole process simple. Such a great experience overall!

It was great received promptly and fits well

My identity Nicole bracelet is great and i am super happy with my purchase. It was so easy from choosing right bracelet, what to put on it - through to receiving it. I love that it is inconspicuous.

Such great service and really quick turnaround in receiving items once ordered.

This is one of the few companies that still feels as though it has a genuine human touch. Everything is handled with such personal care and attention, and you really get the sense that there is a real person behind the business who genuinely cares about their customers. I emailed them with a query and received a reply almost immediately — no waiting hours or even days for someone to get back to me, as happens with so many companies now. It was such a refreshing experience to receive genuinely prompt, personal service. My medical bracelet arrived beautifully presented, with thoughtful gift packaging, a lovely card with care and cleaning instructions, and everything was sent in a recyclable mailing bag. I also received a warm, personal follow-up email, which was another lovely touch. What amazed me most was the delivery speed. My bracelet arrived the very next day after I ordered it. As it required personal engraving, I had expected to wait at least a week, so that was a wonderful surprise. I’m genuinely blown away by this company. The care, presentation, personal service and attention to detail are exceptional and their prices are very competitive. I wouldn’t hesitate to recommend them to anyone. It’s rare to come across a business that leaves such a strong impression, but this one certainly has. I’m truly very impressed.