Stay away, Moon does not back their products. The toothbrush case broke when opening the toothbrush for the first time. When I reached out to their customer service I was told- "At this time, we don’t sell the case separately, so we’re unable to offer a replacement for just the case. If you have any additional questions, don’t hesitate to contact us—we’re here to help! Have a refreshing rest of your day! Best, Asi MOON Customer Care" It’s not even a charging case, just a cheap plastic case that likely cost the company less than $5. I had full intention on purchasing 5 more of these for the rest of my family to travel with if it was a good product and leave the expensive Philips Sonicare at home but will be purchasing the budget Philips for travel instead.

Everything was fine.

Wonderful.

Worth it, no regrets

Received my new charger and it works fine. However, I didn't expect the original charger to stop working after such a short time and little usage

I want to brush my teeth all the time!

Shipping took a little longer as expected, though I live in Hawaii, I guess itʻs to be expected. However Moon did keep me informed of the tracking.

My teeth are naturally sensitive and this product has whitened my teeth without affecting my teeth. I love this!!! Buy it, it works!

Fast shipping, cute packaging, and excellent email updates

THANK YOU for making a product that WORKS and DOES NOT make my teeth SO painful after use!!!

The customer service was so good! I thought my package was missing but the package was accidentally blown into my neighbors lawn from the wind. The customer service was so helpful and professional. They made me so happy and I will be buying again!

Never received the product. Moon won't provide a refund or re-ship the product for me. Their customer service is absolutely terrible. Wish I would have just bought Crest Whitestrips at this point as now I'm out $100 bucks with no product ever received even after contacting their support team.

Love your products

Good company no issues.

I did order get it month later and it was a wrong product

Every time I order, I have a great experience

Great, I send an email. Got an email back quite fast, actually, with a great response, very friendly.

best toothpaste ever

Not compatible with my toothbrush. Send customer service a notice that I want to return this item. Waiting for a response.

Moon Oral Beauty did a great job with my order! It came in a timely manner!