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      Site reviews

      How we present the reviews
      Anonymous user
      Shelby K.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Excellent customer service! I had

      Excellent customer service! I had an issue where I ordered a blush I already had. They responded and took care of it immediately. Incredible products, they stand behind them and care about the customer experience.

      FEB 2, 2026
      Anonymous user
      Denise J.🇬🇧
      Verified Buyer
      3 out of 5 stars

      Emailed merit as I hadn’t

      Emailed merit as I hadn’t received the make up bag which I really wanted . They said it was because I had purchased previously. I emailed back to say it was my daughter who had purchased . Unfortunately I have heard nothing back which is disappointing.

      FEB 2, 2026
      Anonymous user
      Magdalena K.🇨🇦
      Verified Buyer
      5 out of 5 stars

      Best purchased ever.

      Best purchased ever.

      FEB 2, 2026
      Anonymous user
      Jeni B.🇩🇪
      Verified Buyer
      5 out of 5 stars

      Everything was fine.

      Everything was fine.

      FEB 2, 2026
      Anonymous user
      Toby H.🇺🇸
      Verified Buyer
      4 out of 5 stars

      Shipping was good and communication

      Shipping was good and communication on delivery was very good and accurate!

      FEB 2, 2026
      Anonymous user
      Suzana B.🇨🇦
      Verified Buyer
      4 out of 5 stars

      Shipping was slow, it took

      Shipping was slow, it took many days for information to be updated… but amazing quality of product

      FEB 1, 2026
      Anonymous user
      Melinda N.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Arrived within a reasonable time

      Arrived within a reasonable time Loved the make up bag soooo cute! Thank you!

      FEB 1, 2026
      Anonymous user
      Joan F.🇨🇦
      Verified Buyer
      5 out of 5 stars

      Delivery was as expected.

      Delivery was as expected.

      FEB 1, 2026
      Anonymous user
      Natalia M.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Obsessed with everything I bought

      Obsessed with everything I bought and their customer service

      FEB 1, 2026
      Anonymous user
      Shann S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Excellent in every way- thank

      Excellent in every way- thank you!

      FEB 1, 2026
      Anonymous user
      Erica W.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Shipping was fast and none

      Shipping was fast and none of the products were damaged. I have loved all of the products I ordered so far.

      FEB 1, 2026
      Anonymous user
      Nina C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Would recommend

      Would recommend

      FEB 1, 2026
      Anonymous user
      Donna S.🇨🇦
      Verified Buyer
      5 out of 5 stars

      Happy with product

      Happy with product

      FEB 1, 2026
      Anonymous user
      Caitlin W.🇨🇦
      Verified Buyer
      5 out of 5 stars

      I love every product

      I love every product

      FEB 1, 2026
      Anonymous user
      T D.🇨🇦
      Verified Buyer
      5 out of 5 stars

      All round a pleasant experience.

      All round a pleasant experience. Great customer service.

      FEB 1, 2026
      Anonymous user
      Kimberly T.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Amazing customer service following a

      Amazing customer service following a broken applicator. Love all my products.

      FEB 1, 2026
      Anonymous user
      Ainsley R.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Excellent.

      Excellent.

      JAN 26, 2026
      Anonymous user
      Emily W.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Product not received and I

      Product not received and I have reached out to Merit and shipping company

      JAN 26, 2026
      Anonymous user
      Frances C.🇨🇦
      Verified Buyer
      1 out of 5 stars

      Product kept breaking off when

      Product kept breaking off when I applied it as it was brittle and made too thin, and there was none left after a handful of uses. I’ve used different brow pencils and this one was the most disappointing.

      JAN 26, 2026
      Anonymous user
      Amy C.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Item took over 10 days

      Item took over 10 days to ship and then the items were not quality.

      JAN 26, 2026
      12345

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      MERIT logo

      MERIT

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      4.6
      |
      74,647
      Visit online store
      MERIT logo

      MERIT

      health & beauty
      4.6
      |
      74,647
      Visit online store
      4.6
      4.6 out of 5 stars
      Based on 74647 reviews
      5
      59166
      4
      7015
      3
      4055
      2
      2237
      1
      2174
      Ratings distribution data table
      StarsCount
      559166
      47015
      34055
      22237
      12174
      Total74647