shipping was fast price was reasonable

Shipping takes a long time, is why I’m not giving 5 stars

Easy to buy, came fast in the mail, ecommerce workflow is great. Packaging is beautiful.

Customer service is great!!

Fast shipping & great communication!

Customer service was outstanding. I had some issues that were quickly resolved. I was pleasantly surprised on the reply I received. My customer service rep I felt went beyond to make things right. Great job !!!

Shipping was fast and ordering was easy.

Service is great. Packaging protects the bottle nicely.

A little unhappy about shipping costs

Love the product: quality and everything!!!

Order was filled quickly and was well protected in the package.

Shipping was quick, just don’t like the product

So the serum itself seems to be OK, love that it's long lasting, not sure exactly how effective it is but I'm still open to giving it a chance. It hasn't done any damage to my skin, but I haven't noticed a significant difference either. The big issue I have is with the faulty packaging, though. After a few weeks of use, it started leaking product every time I pushed the pump down which 1) makes me unsure if the remaining serum is protected from the outside air and 2) is wasting this expensive serum. For this expensive a product, it's a significant loss. They just need to adjust the packaging so it doesn't lose half your purchase.

I need to find something a little more affordable

I’m 62 and I use skinceuticals at 166 for one ounce it is a much better value and it is much more effective on my skin. I was shocked at how small the size of this was.

Easy to shop and buy and great products!

fast delivery, so far, great product.

I like Matter if Fact. I hope these little containers last. It seems like the creams go a long way.

Wonderful product with fast shipping

Ease of order and speed of shipping was too notch!