It was in good service and its freeshipping. The suitcase was pretty durable.

Freya has been amazing! So helpful and fast responses with my inquiries. Definitely recommend!

Delivered overnight from 200kms away. Happy with that and very happy they retained a discount price beyond the period offered by other Samsonite suppliers.

Hi, For the past few weeks, my baby and I have been in the Wellington NICU because my baby was unwell. We were finally discharged today, and when I got home, I was so happy to see that my suitcase had arrived. But when I opened it, I realized it wasn't the one I ordered. I ordered the top-opening suitcase, but I received the regular version instead. Could you please let me know what happened?

I cannot recommend the Luggage Co highly enough !!’ Their product support is amazing!!! I purchased a suitcase that had some minor issues,(a simple clasp failure), and both times the issue was sorted within days. They even replaced the suitcase free of charge!!! Buy from an NZ based company people, particularly The Luggage Co. Thanks again Freya !!!

We have used the luggage set already, and are very happy with the quality and durability of this product. They look smart and are very manageable as well. Thanks Luggage. co

Quick shipment, easy transaction. Thanks

Super fast delivery! Competitive prices. Very high quality products! Highly recommended.

The service was good nad I got the product on time . Thanks

Great service. The price was very competitive and delivery was fast. These guys are good.

Hi to arrive quickly product exactly as described

Great after sales back up service. Confident to buy again.

Prompt service thankyou. . .

I recently bought this iPhone case from Luggage, and I’m genuinely impressed. It feels super durable without being bulky, and the finish looks sleek and stays scratch-free. It’s solid, grippy, reliable protection that feels worth every dollar. Great buy!

Fast delivery

Purchase and shipping easy and fast. Product is less than average.

I would like to give a shout out to Freya, a member of the Customer Happiness Team. One of the products I ordered didn't arrive with the suitcase I ordered. Within a very short time of me advising her she sent the product out for delivery immediately. Then something went awry with the delivery and again, within minutes of me advising her that it was delivered to the wrong city, she rectified it with professionalism, a smile and immediately. Freya deserves more than a pat on the back and I hope management acknowledges this. She was a delight and pleasure to deal with. Thank you so much. Oh, and I was delighted with my suitcase, great quality and I love the colour, too.

This works as it should!!!!

Top quality product and fast shipping.

Thanks for sorting a swap when the wrong colour was sent! Really easy and quick process, thanks again