I had to return my boots for an exchange. It was a very simple process, no cost to me and a very fast turnaround. Will definitely be ordering from LMS again!

Service was so great! I’ve never felt so cared for by a brand

Amazing support and customer service

Quick shipping and EXCELLENT customer service. Love LMS!

Easy to purchase, delivery came quickly. The shoes are just too wide, especially at the heel - my loafers were falling off my foot from the first try!

Wonderful customer service by Sarah! I feel like we're friends now :).

Fast shipping, great products, no complaints!

Best customer service! I had to return shoes twice, one a) for wrong colour then b) wrong size as I was in between sizes and need to go back to the other size in the colour I wanted. Returns was super easy and the girls were very helpful via email.

Great customer service

They're a little too high for my liking. Otherwise comfortable and a great colour.

Super fast shipping, great, friendly communication, cute packaging too!

Love supporting this local business. the brand is on point and the marketing some of the best I have seen. i love the way they pair their shoes with their great style. I am so happy to be able to buy local and get amazing customer service.

Great, I’m in rural nsw and shipping was fast for our location.

No complaints!

Such beautiful customer service- always prompt responses

Fantastic customer service.

Fast delivery

Fast delivery in time for my event

Shipped quickly, little silk shoe bag is great addition

Great service with postal delivery and well packaged