Site reviews
I was very satisfied. One
I was very satisfied. One tape came back with audio only and they made it so simple to return and replace. It’s when you have an issue that you realize whether or not a company has good customer service. Legacy box exceeded my expectations!
I was very satisfied. One
I was very satisfied. One tape came back with audio only and they made it so simple to return and replace. It’s when you have an issue that you realize whether or not a company has good customer service. Legacy box exceeded my expectations!
not really much information out
not really much information out there. I am still awaiting a reply to my email request.
not really much information out
not really much information out there. I am still awaiting a reply to my email request.
I have just submitted my
I have just submitted my fourth order for digitizing 40 videos. The clarity of instruction given to me for my last three orders, care of the videos during processing, communicating and expediency from start to finish has definitely exceeded my expectations. I would and have already recommended Legacybox to anyone needing their treasured videos and photos digitized. Our three-generation family will get to enjoy videos from the 1980s through 2010 during this upcoming Thanksgiving holiday.
I have just submitted my
I have just submitted my fourth order for digitizing 40 videos. The clarity of instruction given to me for my last three orders, care of the videos during processing, communicating and expediency from start to finish has definitely exceeded my expectations. I would and have already recommended Legacybox to anyone needing their treasured videos and photos digitized. Our three-generation family will get to enjoy videos from the 1980s through 2010 during this upcoming Thanksgiving holiday.
This was a gift from
This was a gift from my kids after the scared from the CA fires. They wanted us to have some pictures digitized. It took me a very long time to gather all the pictures. I don’t receive a drive as expected. The scans are on their website you have to retrieve them signing into account. but account is on the name of purchaser not the gifted person All emails went to the person that ordered even thought I had called to explained it was a gift and photos should be returned to me and account should be on my email. Still all communication went to her not me but with my email and her passcodes took us forever to figured out - MAYBE NEXT TIME IT IS A GIFT should be done more smoothly counting thet the gift is the persons receiving the photos! Finally i was disappointed of quality some many of the photos Many where blurry ,and there are dust marks in many too
This was a gift from
This was a gift from my kids after the scared from the CA fires. They wanted us to have some pictures digitized. It took me a very long time to gather all the pictures. I don’t receive a drive as expected. The scans are on their website you have to retrieve them signing into account. but account is on the name of purchaser not the gifted person All emails went to the person that ordered even thought I had called to explained it was a gift and photos should be returned to me and account should be on my email. Still all communication went to her not me but with my email and her passcodes took us forever to figured out - MAYBE NEXT TIME IT IS A GIFT should be done more smoothly counting thet the gift is the persons receiving the photos! Finally i was disappointed of quality some many of the photos Many where blurry ,and there are dust marks in many too
Very easy to interact with
Very easy to interact with Legacybox. They are professional, trustworthy with my most memorable treasures. I highly recommend them. Thank you!
Very easy to interact with
Very easy to interact with Legacybox. They are professional, trustworthy with my most memorable treasures. I highly recommend them. Thank you!
This was the first time
This was the first time I have used Legacy Box and I found the service to be very useful for items I could not digitize myself. I can't figure out why they use such a big box for items that are normally pretty small but that is what they choose to do. I will probably use the service again when I need to.
This was the first time
This was the first time I have used Legacy Box and I found the service to be very useful for items I could not digitize myself. I can't figure out why they use such a big box for items that are normally pretty small but that is what they choose to do. I will probably use the service again when I need to.
Very dependable and easy to
Very dependable and easy to work with.
Very dependable and easy to
Very dependable and easy to work with.
This is the second time
This is the second time I have used Legacy Box and I was very impressed with the turn around this time. It was less than a month and the picture are great!
This is the second time
This is the second time I have used Legacy Box and I was very impressed with the turn around this time. It was less than a month and the picture are great!
So glad I had this
So glad I had this done. My memories from old vcr tapes and 8mm tapes are now preserved. Legacybox made delivery so easy to do. I highly recommend this company. Linda
So glad I had this
So glad I had this done. My memories from old vcr tapes and 8mm tapes are now preserved. Legacybox made delivery so easy to do. I highly recommend this company. Linda
Wonderful to get video of
Wonderful to get video of my daughter and her grandmother.
Wonderful to get video of
Wonderful to get video of my daughter and her grandmother.
The site works really well
The site works really well to see all the family photos and home movies from soooo many years ago!
The site works really well
The site works really well to see all the family photos and home movies from soooo many years ago!
The first tape was not
The first tape was not very good quality but all the rest have been good
The first tape was not
The first tape was not very good quality but all the rest have been good
Your service and the quality
Your service and the quality of your transfers was excellent. However, you smothered me with emails and I still get your pop-up ads with every page I open on the internet. Give me a break.
Your service and the quality
Your service and the quality of your transfers was excellent. However, you smothered me with emails and I still get your pop-up ads with every page I open on the internet. Give me a break.
Purchased 2 boxes/missed the deadline
Purchased 2 boxes/missed the deadline and CS reissued shipping labels-Thank you! Turn around time was quick and digital imaging was a success. Overall great!
Purchased 2 boxes/missed the deadline
Purchased 2 boxes/missed the deadline and CS reissued shipping labels-Thank you! Turn around time was quick and digital imaging was a success. Overall great!
A few of our online
A few of our online videos have little to no sound, but have sound on the original tapes. Our very first one has so little sound that we had to turn up our volume to the max to hear it. This is not true for all of our videos however. We haven't watched all of them online or all of the DVDs yet, so I'm unsure of how extensive the sound issue is. Regardless, it is very disappointing.
A few of our online
A few of our online videos have little to no sound, but have sound on the original tapes. Our very first one has so little sound that we had to turn up our volume to the max to hear it. This is not true for all of our videos however. We haven't watched all of them online or all of the DVDs yet, so I'm unsure of how extensive the sound issue is. Regardless, it is very disappointing.
Very pleased with the entire
Very pleased with the entire process!!! Informative instructions could not have been clearer, mailing process easy as could be, the packaging was top-notch and it was all accomplished SO QUICKLY. I recommend Legacybox without hesitation.
Very pleased with the entire
Very pleased with the entire process!!! Informative instructions could not have been clearer, mailing process easy as could be, the packaging was top-notch and it was all accomplished SO QUICKLY. I recommend Legacybox without hesitation.
Very Happy with your service.
Very Happy with your service. You have a great company !!! Thank you.
Very Happy with your service.
Very Happy with your service. You have a great company !!! Thank you.
Excellent. My only challenge was
Excellent. My only challenge was not having the order # so I could not track the process which I was a little nervous about. BUT the result is great and the presentation and process are thorough.
Excellent. My only challenge was
Excellent. My only challenge was not having the order # so I could not track the process which I was a little nervous about. BUT the result is great and the presentation and process are thorough.
There was a fast turn
There was a fast turn around and over all, I think it was wonderful. On the tapes that had only partial content, then why is the entire tape recorded? I don't need that empty time on the tape. Otherwise, thanks for all of your work in helping to preserve family history.
There was a fast turn
There was a fast turn around and over all, I think it was wonderful. On the tapes that had only partial content, then why is the entire tape recorded? I don't need that empty time on the tape. Otherwise, thanks for all of your work in helping to preserve family history.
I didn't get my original
I didn't get my original photos back! I got the flash drive in a unnecessarily HUGE box with a lot of packing paper (which I checked thoroughly for my original pictures) and a little card for access to my online photos - some of which only showed that BACK of the picture. I am not happy.
I didn't get my original
I didn't get my original photos back! I got the flash drive in a unnecessarily HUGE box with a lot of packing paper (which I checked thoroughly for my original pictures) and a little card for access to my online photos - some of which only showed that BACK of the picture. I am not happy.
