good product, on time, excellent.

Great bottle

I ordered my kids smoothie cups during a sale period. They happily took the money and stated the items were shipped. I then noticed that Auspost was still saying they hadn't received the parcel. I followed up the Klean Kanteen, they said the issue was with Auspost, not them. I told them Auspost hadn't received the parcel. Klean Kanteen then looked into further it to discover they hadn't sent the items and on top of this said they no longer had stock. From then they just gave me the 'too bad so sad' treatment and did nothing to try and resolve the issue rather just said they would refund me. I suggested they just send cups from the multipack and some smoothie lids which they sell separately but that apparently was too hard for them, all this despite me missing out because of their stuff up. Then they offered a paltry 10% discount when stock came in which wasn't even in line with the special price I had purchased at. I don't know what their products are like, but their customer service is non-existent.

My water bottle is great, and I love it! My only concern was the two large pieces of scrunched-up plastic that were used as packing. Surely there is a more environmentally friendly option that should be used for packing. 😬

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Product is exactly as advertised keeps drinks hot for hours love it!

Good quality products from reliable store. Not first time I have used and will not be the last. A beacon company that knows its market place and adds good service as an added bonus.

Brilliant quality

Love my new insulated cup / mug - the handle is really ergonomical, and allows me to grip the cup lazily, while not spilling anything. The level of insulation is really good: the cup never gets hot on the outside, while my coffee remains the same temperature for the entirety of me drinking it. I have had several people positively comment on the cup when I put it in front of barristas. I'm very happy with it!

Items ordered didn't match expectations went through process on Klean Kanteen terms they can't even respond to the request or even respond to chase up email they sell product under false pretence and don't back up without a pathetic excuse that it was my fault for not knowing what product was capable of Worst experiences with any company I have dealt with non excitance customer service and or care don't deserve the one star but again nothing available for a negative reveiw

Cup is great. Was disappointed with rubber/silcone covering of the straw - cracked within the first use. It still works but unlikely to last long. Was very grateful we received a packet of replacement straws with the order.

Great product. Easy to clean

Amazing bottle. Stays hot for ages.

I literally can't stop saying to my partner "wow, this thing is made so incredibly well – it's beautifully manufcatured"

I bought the canister to keep food hot for children to take to school, but it is only luke warm by lunch time.

No problems here! Always loved Klean Kanteen's design, quality, and service.

This Klean Kanteen is big but brilliant. I am a big fan of this one. It holds a lot and keeps my tea hot very effectively. I like the solid cap which is a mug as well. If you are headed out for the day and want to take your own favourite tea, this is highly recommended. Solid, well made and designed to last. Great stuff.

great

Excellent products. Husband’s stainless steel water bottle was gifted to him in 2008 and going strong Kids use the insulated food containers. They’re the only, predominantly, stainless ones I could find. Trying to reduce plastic consumption.

Nothing but but amazing memories from this drink bottle apart from the handle breaking off, I am more then happy with this drink bottle can never drink out of plastic bottles anymore I don’t know to it is that makes drinking out of this drink bottle taste better