Ask Ben Character
ask
ben
All brandsHow it worksArticles
Homepage
Brands
jurlique-com-au

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
Ben
By
  • Terms of Service
  • Website Terms of Use
  • Security
  • Privacy Policy
  • Cookie Settings
  • Accessibility
Ben
By

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
  • Terms of Service
  • Website Terms of Use
  • Security
  • Privacy Policy
  • Cookie Settings
  • Accessibility

Site reviews

How we present the reviews
Anonymous user
Livia
1 out of 5 stars

Poor customer service and irresponsible delivery

My order is being damaged during the DPD delivery, I try to contact DPD for further assistance but they only instruct me to ask the sender for refund. I wrote email to Jurlique UK many times but no one get back to me. Now I paid for £52 but not receive any products. Poor customer service!!

DEC 4, 2025
Anonymous user
Sue
Verified Buyer
1 out of 5 stars

Animal Cruelty - they test on animals

well, I purchased this product on the pretense it was as natural as possible and not tested on animals. I love all their products but after seeing someone else's review stating they do test on animals - I most definitely will not be supporting this. It is a shame, as the product is lovely but not at the expense of animal cruelty. I can understand testing on animals for medical research, but not for cosmetic items, just to make us feel good

NOV 28, 2025
Anonymous user
Deirdre
Verified Buyer
1 out of 5 stars

Atrocious

Absolutely atrocious customer service. I bought a gift card for my sister's birthday that was never delivered. I followed up with an email to customer service and never heard back. I tried calling to see if I could get it sent out, or if anyone would get back to me, left at least three messages and no one called or emailed me back. What a waste of time and money.

NOV 27, 2025
Anonymous user
Robyn M.
Verified Buyer
5 out of 5 stars

Jurlique products are always wonderful

Jurlique products are always wonderful to receive and use. I also happily gift their lovely products to special family and friends. Always a winner🌹🌺

NOV 14, 2025
Anonymous user
Anita W.
Verified Buyer
4 out of 5 stars

Responsive

Responsive

NOV 14, 2025
Anonymous user
Wendy O.
Verified Buyer
5 out of 5 stars

Great service from Jurlique!

Great service from Jurlique!

NOV 13, 2025
Anonymous user
Riley F.
Verified Buyer
5 out of 5 stars

I really love the products

I really love the products but one by one my favorites are being discontinued - Wrinkle Softening Cream and the Daily facial scrub, beautiful but no longer available.

NOV 13, 2025
Anonymous user
Jodie H.
Verified Buyer
5 out of 5 stars

Excellent, products arrived in great

Excellent, products arrived in great shape and promptly.

NOV 13, 2025
Anonymous user
Prue H.
Verified Buyer
5 out of 5 stars

Great

Great

NOV 13, 2025
Anonymous user
Peter R.
Verified Buyer
5 out of 5 stars

Always friendly and helpful at

Always friendly and helpful at the Burnside, SA shop.

NOV 13, 2025
Anonymous user
Alex T.
Verified Buyer
5 out of 5 stars

Easy to transact with online!

Easy to transact with online!

NOV 13, 2025
Anonymous user
Suzanne F.
Verified Buyer
5 out of 5 stars

The hand wash smells amazing

The hand wash smells amazing and my hands are left soft

NOV 13, 2025
Anonymous user
Yuk L.
Verified Buyer
5 out of 5 stars

Good staff. Helpful.

Good staff. Helpful.

NOV 12, 2025
Anonymous user
Kimberly K.
Verified Buyer
5 out of 5 stars

Love. Love. Love. Max hydration.

Love. Love. Love. Max hydration. Feels luxurious and cooling. Absorbs nicely. Serums go on easily afterwards. Use an and pm. Daily.

NOV 12, 2025
Anonymous user
Mimi B.
Verified Buyer
5 out of 5 stars

All good

All good

NOV 11, 2025
Anonymous user
Jenny Z.
Verified Buyer
5 out of 5 stars

Everything was on time &

Everything was on time & as expected.

NOV 11, 2025
Anonymous user
Brenda A.
Verified Buyer
5 out of 5 stars

Great service

Great service

NOV 11, 2025
Anonymous user
Dona T.
Verified Buyer
5 out of 5 stars

I don’t have any complaints

I don’t have any complaints product arrived quite quickly

NOV 11, 2025
Anonymous user
Therese W.
Verified Buyer
5 out of 5 stars

Arrived quickly and is so

Arrived quickly and is so well packaged

NOV 10, 2025
Anonymous user
Irene W.
Verified Buyer
5 out of 5 stars

Great products but the sample

Great products but the sample that you gave me was close to empty sample, you have to be more generous with your samples. , hence, in that way you can create more customers.

NOV 10, 2025
12345

More brands you might like

http://langehair.com brand image
health & beauty

http://langehair.com

View brand|Shop brand
Rating
4.8
Total Reviews
1.6M
Brand image placeholder
health & beauty

https://www.flaconi.de/

View brand|Shop brand
Rating
4.8
Total Reviews
1.1M
Brand image placeholder
health & beauty

https://www.flaconi.at/

View brand|Shop brand
Rating
4.8
Total Reviews
1.0M
https://jurlique.com.au logo

https://jurlique.com.au

health & beauty
4.8
|
52,548
Visit online store
https://jurlique.com.au logo

https://jurlique.com.au

health & beauty
4.8
|
52,548
Visit online store
4.8
4.8 out of 5 stars
Based on 52548 reviews
5
44764
4
5024
3
1505
Ratings distribution data table
StarsCount
544764
45024
31505
2457
1798
Total52548
2
457
1
798