I’ve bought lots of shoes and boots from Jo Mercer often online. One time 2 different sizes of shoes turned up in the box. It was no problems getting this sorted but I do check as soon as they are now.

Comfy and cute! Already have a few colours and will buy more

Very fast delivery

Ordered on line and recieved quickly

The best

Quick, easy ordering and click & collect option

So comfortable and great for work.

Great

Cont fault the process

Excellent quality and range

I just wish you had more stores where we could go and try on rather than everything online. Trying to return is such a hassle

Hassle free, quick service

Love love

Excellent service - beautiful comfortable elegant boots thanks

Excellent product and service as always.

Always fast and reliable

Don't really appreciate credit notes for returned items that have only just gone on sale. . . especially when sizing was so out.

Easy, reliable and trustworthy

Simple and easy

My favourite shoe shop. Terrific service in store and online