Great dress

I had waited for almost a month for my order to be delivered but when I reached out to customer service they determined that the package had been lost and the dress was out of stock. They were not able to send me a replacement but did send a full refund. I am very disappointed as I had been waiting faithfully for the white ballerina dress to debut so that I could purchase to wear for my bridal shower but now I will have to look elsewhere for a dress in time. I have been a loyal customer and I hope that someone will look into the reason for the loss of an order so that it does not happen to other customers.

Service and shipping was great!

Love ICC! Can’t get enough of the dresses.

I love how ivy city is so fast with shipping.

Great experience overall.

Wrapped with care. Shipping was on time

I did a local pickup for my dress and it was ready the next day after I ordered. The nicest people work there!

Great dresses and wonderfulCompany

Ivy city is super cute and I adore the clothing. I noticed the prices have increased and noticeably. The shipping is the biggest pain. It ships DHL which takes forever and never updates, then tenders to usps which again sits for about 4 days before updating. My order shipped the same day I ordered it and it’s been 2 weeks, still haven’t received it. I love that ivy city is all size inclusive and has mommy and me. I seriously adore it, I just really hate my last shipping experience. I see Instagram unboxing of everything getting super in personally labeled boxes with all this cute wrapping. Which I highly looked forward to on my first order, but I’ve ordered 3 times and mine comes in a beat up plastic envelope, not personally labeled, every time. I want to keep loving it but with the prices with what they are and the lack of effort into packaging that takes over 2 weeks for shipping makes me reconsider it.

I love Ivy City Co! It’s my favorite place to order dresses! They have the cutest selection that’s limited so you know you’re not gonna order something that every other girl has!

👍

Customer service is great!

Amazing, high quality dresses!

I love ivycityco. They all are super helpful, loving and a great customer service. I love their design selection. And the website is great🤍 highly recommend

I’m always very pleased with the service I receive from Ivy City. My orders typically ship quickly and they are beautifully packaged. The size charts are spot on, so I always check them for my correct size. I purchased the Wild One dress recently and it was everything I hoped it would be; So soft and comfortable, perfect to go see The Lion King!

Cute dresses

Ordering and shipping is easy to figure out! The website is great to navigate.

Oh Ivy city co has the prettiest modest Selection in the entire world! Each drop has something excellent. Navigation on the website is easy. Shipping is okay. They have free shipping for above 250$ orders.

It been so easy to buy with this company. I’ve loved all my items and the customer service is quick to respond to questions in a very kind manner. I will definitely keep purchasing items with Ivy City Co 😊