Product is installed and works great. Customer service was very responsive however I was told multiple times that is shipped with no tracking and I had to call several times to move it along.

We were expecting overnight shipping - took two weeks

Supposed to ship in 3 days ended up like 3 weeks.

We chose to purchase from IQElectro because we had an emergency need for a replacement PLC I/O module, and they told us that the part would ship that day (Friday afternoon) and would arrive Monday morning by Next Day Air (which we had paid extra for). Monday, we called because the part had not arrived as promised. We had great difficulty getting someone from their support group to contact us with the status. Finally, someone answered our call, researched the status and informed us that the part was shipping this day (Monday) with Next Day Air. Tuesday the part still had not arrived. We continued to have trouble getting someone from the support group to answer our calls, and when they did, they had difficulty determining the status. With total loss of confidence in IQElectro being able to get us the part, we placed an order with another supplier who guaranteed overnight delivery for Wednesday. On Wednesday morning the PLC I/O module arrived from IQElectro and shortly afterwards from the other supplier. The only initial positive was that the pricing was better from IQElectro, but the cost of additional process downtime wiped out that pricing benefit. On Thursday we received an email from IQElectro apologizing for the slight delay in the shipping. This bad rating is about as close to terrible as you could get.

TRANSACTION WENT SMOOTH , VERY GOOD SERVICE

Fast and great service

As advertised and delivered as promised.

I ordered 104-600V-100A. It was critically necessary for me, so I'm glad I ordered it from IQElectro. Inexpensive and fast delivery.

I recommend! Fair price and very fast delivery

Great prices! Service 10 stars