The Nuno out competes my Koio & common project sneakers. They all look great, but only the Nuno feels and looks better. Less creasing. Comes with cork and a shank too. I paid more for Koio and cp and got less materials. Size up to the nearest full size and enjoy. I wish I could upload a photo to show the creasing among the three shoes, but I cannot. Check out the video stridewise did on Idrese. I have not talked to customer support, but I heard they were easy to deal with based on other reviews.