Prompt delivery. My order came in a different package than pictured. I suggest to update your pictures to reflect this.

Quick and nice

Shipping was fast and free with my minimum order.

Quick shipping, great products. Happy to buy from my provincial neighbour over Amazon or a standard box store.

I found the team to be super helpful and patient when I needed to make a return and accidentally ordered multiple items in error. I frequently got script errors on the site though, so couldn’t always get back in to my cart.

got here quickly

Thank you Alive Pets. You have the best pricing for this Ziwi product. I just readjusted the schedule for my monthly subscription. It was very easy to do. Thank you so much for a great product, great price and great website. Kat

Thank you so very much!

This company offeres individuao tins of pet food vs only selling by the case. They offer free shipping with a minimum purchase (think it's about $75. 00) We found their website, services, shipping and communication (letter in shipment box asking that order be verified, etc. ) to be better than most. I would recommend this company and use it again.

Very friendly and efficient service!

Good - items arrived in good condition!

The food is great and it’s so easy to order and arrives on n a timely manner.

I recommend this store to everyone. . . love the customer service.

No problems with this order

Im glad I found this place to shop for treats for my dog. They have a great deal when buying in bulk. From packing to delivering, everything is well organized to notify me at every step. I 100% support them!

Always an amazing experience with the company.

Favorite pet store! Amazing selection and the staff are extremely friendly!

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I love to support family owned and/or Canadian companies. I would highly recommend this company. Their attention to detail is amazing. I received email asking whether I still wanted a soon to be expired product. Wow! Who does that? I have several pet stores within walking distance (I live in Ontario) but I always order from your out-west website. I am a picky consumer but I love you guys. Can't say enough.

Fast and reliable