Always fantastic, great customer service.

Great website to purchase from.

Great

Good for keeping the odor down but it is so coarse. Be nice if they had a litter that was smaller. My goodness it sure hurts ones feet when you step on it. Wish my cats could talk wonder if it hurts their feet as much.

Good

Fast and efficient

excellent

Always great service!

Very Happy with products purchased, communications and delivery times.

I know it's not on you but I really hope that there can be a way for me to leave a delivery instruction when I order as I might not always at home while the delivery is there. I missed the delivery and I could only pick up from the pick up point which is quite inconvenient and the food is heavy.

The Canada Post works very well. The package was wrapped well and secure and arrived promptly by Canada Post.

Shipping is always here within a few days of ordering and anytime we have had a concern (payment went through twice) customer service handled it right away.

Would buy from again

The whole process was easy from start to finish with ordering online and receiving the product.

We always stop by the store whenever we are in Kelowna. Huge selection, and the store is clean and pet friendly. Service has been great and parking is a breeze.

We shop here when ever we are in town, the staff is so friendly and knowledgeable. Always greet you and assist you with any of your pet needs. We are from out of town and I save my shopping for when I am in town. Love that it is Canadian owned and the look after their customers like they truly care.

Great selection, quality and prices. Reasonable and fast shipping, overall great value and service

It came really quickly

Quick and easy response to any questions in the chat.

Your website is detailed and easy to follow. Service is always impeccable when I need it. Very good job! Thank you.