The entire process from order to delivery was 5 stars. The product was exactly what I needed.

The pitching machine is fantastic and works just like it says and one would hope. The 6th star is for the customer service though. When we got it, there directions for the machine weren't in the box so I called "customer service" expecting to get someone from another nation who'd may ship off the instructions eventually. What I didn't expect was, on a Sunday evening, as a global pandemic was beginning to ravage the world, was to get the developer of the device on the phone on the first ring! And he was gracious and helpful and candidly amazing.

This is a very durable and well built frame. The net is high quality, too. I haven't had it long, but I feel it will last for a long time. I also like that it doesn't blow over in the wind. Compared to many of my other screens that I have had for awhile, it is of better quality than those screens. I also had great support from The Hitting Store. At first, my screen was on back order. The Hitting Store communicated with me right away and let me know when the order was ready. I will likely look at using this site again when needed.

Great seller!!!

My daughters (ages 11, 9 ,6 )are finally making consistent contact . They are using it every day during this quarantine Thank you for getting order to us as fast as you did during this hard time.

Thanks for the product. Received quickly and in great condition.

Great service.

Great "little" Company! Treated me like family.. I Will definitely recommend to my Players. Thank You!