I absolutely love the hair — it’s gorgeous and exactly what I was hoping for. The quality is amazing, but what really stood out to me was the customer service. When I ran into unexpected customs fees as a Canadian customer, Hailee didn’t just brush it off — she went above and beyond to make things right, offering a generous store credit and being so kind and thoughtful throughout our email exchange. It honestly turned what could have been a frustrating experience into one of the best customer service interactions I’ve ever had. Between the beautiful hair and the way Half Sweet Studios genuinely cares about their customers, I feel so happy supporting this business. I’ve already been recommending them to friends, and I’ll definitely be back myself.