Awesome products that customers can depend on

Shipping was fast.

5 year old living soil input product is unacceptable to sell. .

Everything shipped out on time and good prices

Great selection, great pricing and over the top customer service! A+

I had to submit a quote to place an order and wait 4 days for an order to go through, for transferring all customers over to a system that still has bugs will have some upset customers. Lost flow and not user friendly for an online platform and will lose out on sales until I can submit an order like Hydro farm or BFG.

No one got back to me

Service has been great with Grow Generation in all my experiences. Not only do they respond immediately to questions or concerns, they are great at offering alternate ideas/products to better fit our needs. We recently changed direct representatives and things did not skip a beat. Andrew and Taylor are awesome!

I Emailed them, no answer

I received my order when promised and in perfect condition. Thank you, Grow Gen! Kim

Great service by Shantel we will definitely be regulars.

Perfect

Great customer service

Great compang

Grow Generation only puts Key To Life's, Silver Bullet on the website and even took that completely off the website for all last year. Been trying to get GG to at least sell some of the other products through the website but after many years there is still no response. Doesn't take any effort to add a product to a website. Clients just go to other places to get what they need when it is not available here.

Amazing customer support. My ion LED light crapped out on me. Got a response immediately from customer support. They filed a warranty claim and had a replacement to me in less than a week. Buy with confidence with grow gen, they’re a great team and really value their customers.

The submit a quote sucks. I used to be able to send an email get a quote and place an order. Doing so for the last 7 ish years. I still have not heard back on my quote and am considering moving on

Great service

Great customer service!

Mat was great. His communication concerning my order was supreme. Great service and good products for a good price!