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First time purchaser. Purchase and delivery went very well. Very satisfied customer. Thank you.
Speedy delivery
Ordering parts from Group 1 Automotive was the absolutely easiest that I've encountered. Customer Service when ordering was very professional, and updates were regularly communicated regarding the status of my order from start to delivery. Well done!
Great Service!!!
Better price than dealership
Fast,accurate and good quality parts!!!!
Excellent customer service and good product!
Great service from Group 1!
N/A
Wrong size and no money back or replacement
It was fast, trustable, and you process my order without no problem at all, even knowing that my credit card was issued outside in the USA.
A-plus.
Great customer service!
Excellent.
I tried cheap replacements from eBay and the fit was poor. Then I found the correct OEM parts on group1 auto parts. good price, fast shipping, perfect fit.
Ordered a $1,400 + ABS module and it arrived broken. Such an expensive part was simply wrapped in a plastic bag and placed in an oversized box without any foam, bubble wrap,etc . . . It really was a financial burden when the part arrived broken, I had to buy another part from the dealership that day because my vehicle was already there and disassembled. I received my refund over a week later in three amounts because they didn't send the total the first two times . The guys on the phone were very helpful.
Paid for over night shipping and still was delivered 3 days later and product was small even after giving the VIN number
Shipping and service excellent
Group one consistently has the best prices anywhere online on OEM Acura parts, for that I love them. Shipping is great because they are in Oklahoma and im in Arkansas so cost and speed are top notch. They could improve in a couple areas. They don't package parts with the most care. I recently got a remote starter and just a little cushion would have been appreciated, the parts had a lot of space in the box and my new key fobs took a beating. Another issue is that they ask for a VIN at checkout for accuracy. Usually I'm not concerned because I've done my research. But this time I noted to verify for me the part was correct and they messaged me that they can't decode VINs or verify parts, so that makes zero sense. Either lying or lazy, neither is good. Will continue to buy from them, just be sure on your order.
Was wrong handle, shipped back and waiting for refund




| Stars | Count |
|---|---|
| 5 | 2987 |
| 4 | 236 |
| 3 | 33 |
| 2 | 20 |
| 1 | 155 |
| Total | 3431 |