Outstanding Performance customer service quality

Good

Almost as soon as I held this rosary in my hand, I felt the calm peace of Pope Benedict and Pope John Paul. After having it blessed by a wonderful priest in our diocese, I decided to keep it with me always, in my purse, or in my briefcase, it's just always with me. Just holding it feels like a prayer.

Abc

After being diagnosed with breast cancer, I began searching for a rosary bracelet that held both meaning and quality. I had seen a less expensive option on social media, but chose this one because I was hoping for something more durable and well-crafted. The bracelet is truly beautiful, and I was so grateful to receive it. Unfortunately, after wearing it just once, one of the crimping beads failed. I reached out through the “Contact Us” link as well as via two separate emails, but I have not yet received a response or guidance on how to have it repaired. It genuinely saddens me to write a less-than-positive review, especially because I love the bracelet and what it represents. However, since I have been unable to wear it beyond the first time and have not received communication regarding a resolution, I felt it was important to share my experience for the sake of other customers. I sincerely hope to hear back and have the opportunity to resolve this matter.

One of the little framed pictures fell off on arrival! Luckily I found it and stuck it into place, but now I know that loosing them randomly will be an issue. Please work on quality control, you have beautiful pieces, but if durability is an issue, I will think twice before purchasing again. This piece was bot cheap!

Once again, this rosary broke when I simply picked it up. I’ve given the same feedback about all the rosaries, except one, I purchased from you. I spent spent hundreds of dollars and gave a few as gifts. Embarrassing. Have heard nothing from rosary. com about any of this. Silence.

I love this rosary. I think about the holy souls in Purgatory while I'm praying.

Gorgeous rosary. However, it broke the second time I picked it up for no discernible reason. Beads everywhere. I was shocked.

Excellent. Product exactly as pictured. Very fast shipping.

The service and shipping were better than the product.

Fast shipping!

I received one of the things I ordered but not the other. I have emailed, messaged and messaged on the site. I have not received any reply to any of my emails/ messages. It says somewhere in their 10% off offer that they dont take your money and run. Really? That’s just what they did to me.

I have purchased 5 of these beautiful rosaries in different colors as gifts and everyone who has received one loves it! I wear and use mine daily.

I like the rosery very much. However, several things bothered me. First, I don't know who they use for shipping, but it was near impossible to track. When they did deliver, it was thrown out on the driveway by the street. Second the clasp that holds the crucifix is pretty cheap. Picture attached. Lastly, the clasp that's attached to the St. Micheal medallion has a piece of metal sticking up that I feel when praying the Rosery. Picture attached.

It was great. I loved it.