excellent service and communication

Nice experience

Great

n/a

Super fast and friendly

I purchased a size too big at first while one of the item was on sale, then had to order a smaller size instead. One of the team members (Laurence B) was quite helpful in guiding me through the process, and ensured that the original price was honoured and overall transaction went smoothly.

Service was excellent. Shipping and delivery went without a hitch.

Great

Always great customer service

From shopping to shipping to returns, every experience with Frank And Oak has been reliably excellent.

Shipping is free and quick and so are returns which is attractive. I like it when you have a clearance.

Fast shipping. Sales associates at retail locations are always very friendly and helpful

Frank and Oak is fine, they ship quick and have nice products. However, I'm not sure how their membership program is any more advantageous then simply buying from their website. I think it's a bit of a discount but not much.

Always a positive experience

Appreciate that you are environmentally concerned and putting your words into action by producing clothes with innovation and less negative impact on the environment. In addition, your service is very good especially with free shipping and no hassle return policy. Enjoy shopping with you.

Frank and Oak quickly became my favourite brand when I travelled to Vancouver. The style is great but the ethical and sustainability is what makes me love the brand

Prompt shipping, and the product fit perfectly, as if I had tried it on.

Arrived on time.

Enjoy everything so far Wearing all the time Also enjoyed visiting your store in Toronto Love and thank you for stocking sizes XL and 14

Read the review. The item I ordered never arrived and you issued me a refund.