I placed an order for Latte 12” seamless clip-ins and reached out for updates a few days later, curious about when my order would be shipped. Although their policy mentions a 2-week delivery time, this actually doesn't include dispatch time. I was informed that my order would be sent out 3 weeks after purchase, as the item is handmade and shipped from their warehouse, causing some delay despite being listed as in stock. This has left me feeling like the product availability isn’t represented accurately. I decided to cancel my order and requested a refund, which they confirmed on October 30, 2025. However, it has now been 9 working days and I have yet to receive the refund. Please update me immediately regarding my refund, as your emails stated this process should only take 7 business days.

I have brought to pieces of FoxLocks hair they are both beautiful. And feel fantastic to ware. Service was excellent and the hair pieces arrived swiftly

These are the best hair extensions ever. They look so real! Are so soft and silky. I ordered multiple times and always get compliments and everyone thinks it’s my real hair that’s how well they blend in. Highly recommend. No need to look elsewhere ❤️

Très contente

I wish iced latte was a bit ashier. It’s very golden to be cool coloured

Lovely hair and good service definitely recommend

Very good very pleased with everything I brought

All services ran smoothly so I highly recommend and the hair is just right for me packaging was lovely

Fast delivery! Great customer service when I needed help with matching up with the correct colour for my hair. The quality of the hair is really nice and the packaging was really very good also! Overall really pleased and impressed with my purchase :)

Amazing! So light and natural looking I’ve worn extensions for years and never found any so good! Worth every penny!

Everything is excellent!

Service was great, colour match was very accurate, and the product was delivered quickly. I ordered the clip-in pony, and my only issues is that it’s very thick and very heavy, so not really suitable for someone with very thin hair, it would be great if weight/thickness options were offered as well as lengths. Also you can colour match without taking the product off the packaging which is great, but you can’t try it on without removing packaging and therefore cannot return.

Amazing product strongly recommend. Packaging was 7* The heating and size was great for Asian long hair too ! Deffo recommend ❤️

Great service and fast delivery

Fast delivery, packaged well. Great communication/service when I had questions and perfect colour match. Hair quality is good too! Very happy with my purchase. . .

I’ve worn extensions for years and these are by far the best. So light and natural looking. Perfect thickness and length very happy!

Good packaging, user friendly site and I found my perfect hair colour match. Quality is top notch.

Exceeded my expectations! The hair looks incredibly natural, blends perfectly with my own, and has a beautiful shine. I was pleasantly surprised by how soft and smooth the strands feel, even after several uses. Another thing I loved was the volume they added. Whether I styled my hair straight, curly, or wavy, the extensions held up really well and gave me that fuller look I’ve always wanted. The clips are comfortable, secure, and lightweight, so I can wear them all day without any discomfort. Maintenance has also been very easy. With just a little care, the extensions stay fresh and ready to wear. Honestly, they’ve become one of my favorite beauty accessories, and I’d definitely recommend them to anyone looking for extra length or volume with a natural finish.

Ordered the shampoo and conditioner for hair extensions but it smelled so gorgeous I use it on my own hair now! I didn’t realise it was for both. Great delivery and lovely product

Even though I had to wait 3 months for my extensions the customer service was phenomenal. Really appreciate the effort and communication from the people I dealt with. Also super satisfied with the hair always fantastic quality