I have had my kettle for over a year now and use it every single day whether I'm making pour over coffee or a cup of tea. I am rather old fashioned and don't care for electric kettles and had been searching for a goose neck stove top kettle for quite some time before Fellow was advertised to me. It was perfect and exactly what I wanted! The built in thermometer was a bonus in my eyes and has proven very usual in perfecting my pour over coffee. I quite liked the Copper color but it was much too shiny for my tastes so I settled for the Matte Black instead. I am very happy with my Fellow Kettle and would absolutely recommend this kettle to everybody!

Despite a bit longer shipping time than what other companies these days are able to achieve, and aa slightly damaged product, Fellow was prompt to provide a solution or an agreement to solve the situation. But if shipping had been faster, I would have returned the product and waited for an intact one, so I had to settle with the discount option. Thnks for the great service and products!

Very happy with the service!

Excellent company

When I had an issue, Fellow folks were quick to respond, replace the item, and now all is good!

I didn’t get the right mug that I ordered.

An excellent product I use almost every day.

Shipping was a little expensive, but for most purchase are free shipping

Not a single complaint.

Excellent customer support with ordering a new kettle.

Nice quality products.

Everything Fellow just works!

Every order is right, shipped timely, and packaged so it comes intact, including the delicate glass products.

Great 👍

Phenomenal service, excellent products!!

Amazing service, I got the mugs within 5 days from the USA shipping to Australia. The wrapping was thorough to protect the mugs and I couldn't be happier with my purchase.

very well.

The product had issues but customer service is pretty amazing!

Great customer service!

Great customer service.