Very reasonable prices, free shipping over a certain amount is fab too. All round great experience

Great quality and quick shipping.

Great

Excellent service and help with sizing - I have bought 3 dresses and all fit perfectly

great service

Lovely service and I was able to return my order easily.

Really helpful friendly advice.

This blouse is so beautiful! The fabric I originally ordered wasn't available, but Faith and her team worked with me to find one I liked just as much (and maybe even more). Thank you *so* much for making your design really size-inclusive -- it means a lot! I'll be wearing this happily for many years, and I'm so happy to have such a lovely "investment piece" for my wardrobe.

Thw dress arrived very quickly in comparison to the advertised lead time so that was a lovely shock. Also the staff on the end of the email coped very well with my panic emails when royal mail had a little moment and sent my dress to the wrong sorting office (i didnt need to panic, i just did anyway, anxiety head)

Great service.

My reversible Robbie vest is SO divine! Faith was so helpful in planning it out too! You can select a fabric for each side, one for the binding & even the cotton stitching colour! And Faith helped advise here too. The structure of the vest is so amazing! And I just LOVE how it is quilted! The quality is woahhh!!! Thank you so much! I massively recommend these vests! Get your amazing one too! Also, woahhhh, the neon orange Jaquard of mine is beyond words wonderful!

I ordered an pair of Immie a couple weeks ago and I couldn't be more delighted! The shape, the fabric, and the care given by FRL make those trousers a garnement I will not stop wearing this summer (and the following summer). I am simply obsessed with them and would highly recommend to anyone who asks me (or doesn't ask me actually). Thanks to Faith and her team x

Faith and her team are always there if you need help, the designed are perfect, very well made. Real fashion, perfect for my wardrobe revamp.

Thank you for being so helpful and considerate with many emails about sizing!

Lovely & helpful customer service, relatively quick shipping to another country, so pleased.

Customer service was great, shipping was great!

As an international customer, I appreciate the shipping cost compared to other UK brands. Yes, it takes a while, but it’s worth the wait!

Will keep ordering from here, I love the dresses and the communication!

Everything is 5 star! Fast and easy checkout and shipping! I got a made to order dress and the team reached out to me personally saying they will be happy to work on it for me. The dress selection is also gorgeous, if I could, I would buy all of them!

Great fit.