Had a problem with the size and customer service was excellent! The jacket is very good quality. My dog loves it

Harness sizing chart not accurate. Was off by at least two sizes. Had to absorb $9. 99 shipping charge…not impressed

Fast shipping, easy to track

Fast shipping

Great customer service. I had to exchange my medium for a large and it was delivered rather quickly

Delivery was fast and nicely packaged.

Shipping ok, pad ok, not outstanding.

Fast shipping

Good

Great all around

I am happy with the service and shipping I have had. It was easy to navigate the site and shipping was in a timely manner. Products came wrapped and protected. I will definitely be shopping at Silver Paw in the future and will recommend them as well.

quick and easy

Shipping was fast, good quality products

loving all of my products!

Service was great as you tried to give us a sturdy chewing toy for Mikey. He is just a very determined chewer.

customer service . . thought i purchased one thing turned out i had ordered something else . . customer service said please let us treat you just pay shipping and voila the right item is on u it’s way sssh im gifting the mistake to a friend

Shipping was fast, the website was easy, we thought the dog/human pj's came together, so that was a bit of a disappointment. Otherwise no hiccups

Trying to get assistance to exchange, first time I ordered the help was great. This time around, I am still waiting for help.

Several orders from this store, you get quality, beautiful coats and no issues whatsoever. Definitely recommended.

The return process was great, and the quality of the product was great. First time buying, will be buying again!