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We are very impressed with the bed we received. It met our expectations. The man who was sent to install was very professional and complete.
good delivery followup and responsive to questions. Product gets excellent rating from my aunt and her caretakers
Easy excellently
everything went great.
The techs did a terrific job. Delivery, set up, testing and education. They checked all the boxes!
Very professional. They moved everything we needed moved and placed the new bed exactly as we wanted
No gliches whatsoever
Great communication. Emails were answered in a timely manner. Order was taken and filled fast. Will purchase again
Railing great quality. Easy installation. Fast shipping.
The service received during purchase and at delivery was outstanding. I believe we received very good value for the price.
Exactly what was sold to us. This bed is much more comfortable than the medicare crap that we got from the local guys. The salesperson was very knowledgeable in explaining why this bed was a great option for us. Great bed without breaking our bank.
Website was okay. Selection of frame eàsy D Selection of mastress was harder,. Needed one with weight for @ 400lbs or more Package was okay.
Bed came faster than we expected which was a great surprise for me father. He love's his new bed and we got the underbed light for his small bladder. He feels so much more independence with this bed. All great from the sales to the delivery team. Thanks
Fast ship and great service
The best drop off and set up we could ask for. Bed is very heavy.
The bed seems very nice, but it didn't go low enough for me to get my legs in bed. I suffer from an ailment where I need to get in low and pull my legs into bed. The bed just didn't go low enough for me to do that. Express was very accommodating in getting me into the correct bed. The return was somewhat costly, but it was my mistake in not looking at the features of the bed.
Great bed and very happy with the smooth "jerk free" movement. The way the head goes back has been a great feature for my Mom to grab her book and water on the nightstand. That was a huge problem with her last bed. Thanks Express and great bed Med Mizer!
Our father needed a very low bed due to his Alzheimers and the facility requiring the bed to be very low. The bed was setup just the other day and we are very happy with the looks along with the nurses are super happy how low it goes. We didn't realize that these low beds were so commonly used for memory care patients. Great bed and the tech was very kind and understanding of our urgency. Thanks for a great overall experience
Love the bed and love the service contract.
We love the bed and couldn't have expected how much this bed was going to improve my father's restful nights and ease of getting in and out of bed. the only complaint we have and it's not Express's fault, but the FedEx driver was super rude when he delivered the bed. Otherwise, my father has been extremely happy with his new bed and he loves the light under the bed feature for when he needs to get up at night. Thanks for the great sales and customer service!



| Stars | Count |
|---|---|
| 5 | 1625 |
| 4 | 226 |
| 3 | 37 |
| 2 | 3 |
| 1 | 4 |
| Total | 1895 |