Order was shipped in short time and works exactly as described on the website. Simply wahoo!

Everything fine, except for the high shipping costs.

Wahoo desk (version 2) is even more versatile that the original version. Extra wheel makes this more stable; cup-holders a nice touch. Cheapest from Wahoo direct.

Very disappointed with the delivery service. Not able to track the progress. Customer service provided a link that did not work. In a follow-up call with the transport company the representative claimed to have made a phone call to schedule delivery which was not true. The receiptant was expecting a call it is unlikely that the call was missed.

I tried to buy the Zwift frame but when i tried to order it the price dropped to $720 and i couldnt add it (that was an inventory bug/out of stock). When I received the bike it had wear and tear marks at the back.

Excellent product (kickr 2) and even better customer service from Oliver. I made a mistake in my order but he did what was necessary to make everything right.

25 days in the EU to receive an order that should take two to three days? Two days spent on the FEDX logistics hub in Lisbon , stressing, asking , arguing and a lot of headaches. People responding me that they dont even knew where the parcel was, the delay on your emails, no tracking number till i asked for it, muddy and nasty Ai responses. My mind just go by that thinking of “i hope i will have no problem with this item “ because if this happens with an order i imagine if i need a feral support from this company.

Delivery to Canada is expensive. Some better logistics could help that. I took more time for the order to be processed than other premium brands.

Super👍

Replacement cleats work well and are a lot easier to unclip than the standard cleats. Happy with my purchase.

great product and shipping

Got a bargain on a later model of the Wahoo KICKR Core with the Zwift Cog and Click. Delivered quickly and well packaged.

just what I needed.

Hi Guys I have sent numerous emails complaining that I wanted to return all my goods and repurchase during Black Friday and not had even one response from anyone - no I am going to return all goods next week when I’m back from Egypt and purchase from another competitor as it has left me with a sour taste that you cannot handle simple complaints

No it was not good experience. very poor shopping experience, especially when it comes to logistics and current information

The product ordered arrived in a timely fashion, and the functionality of the product (trainer with Zwift Cog) is as anticipated or maybe even slightly better.

Experience was fine. No problems & delivery was speedy.

Two bikes don’t work. No customer service to have a telephone call with. Delivery company caused £20k worth of damage to my property. Still ongoing and no solution for these issues - even though I’ve been fair and make it an easy fix for wahoo by giving options.

Good communication ahead of delivery. Delivery in time. Everything well packed.

Satisfied by the combination with Zwift!