Site reviews
Fast charging
Fast charging
Fast charging
Fast charging
Awesome
Awesome
Awesome
Awesome
Always impressed by the kindness
Always impressed by the kindness and efficiency of the Dr. Drone team in Dartmouth, NS. Always a pleasure working with them.
Always impressed by the kindness
Always impressed by the kindness and efficiency of the Dr. Drone team in Dartmouth, NS. Always a pleasure working with them.
excellent service
excellent service
excellent service
excellent service
Fast service
They’re quick with it!
Fast service
They’re quick with it!
Exceptional Service
I sent my 2 drones in for repair to Dr. Drone. The service I received was second to none. They were prompt, courteous, understanding, very professional and very knowledgeable to their craft. I would recommend Dr Drone for ALL of your needs. I will definitely go through Dr Drone for all my drone needs. Thank you!!
Exceptional Service
I sent my 2 drones in for repair to Dr. Drone. The service I received was second to none. They were prompt, courteous, understanding, very professional and very knowledgeable to their craft. I would recommend Dr Drone for ALL of your needs. I will definitely go through Dr Drone for all my drone needs. Thank you!!
Received as expected always easy
Received as expected always easy with Dr Drone
Received as expected always easy
Received as expected always easy with Dr Drone
Service and caring, better than great!
My first contact with DrDrone was when the Mini 2 was introduced. They spent considerable time patiently describing the technology in general and the Mini 2 specifically. I didn’t buy a drone then but I always remembered how absolutely accommodating they were. Fast forward to present day and I am now the owner of a Mini 4 Pro. Even at this point my experience rated a 5 out of 5 but the story doesn’t end there. After my purchase, I decided to opt for the DJ Care Refresh package. I unfortunately was heading out of town, I could not locate my serial numbers and the deadline to register my drone was fast approaching. David, at DrDrone, guided me through the entire process of retrieving my serial numbers, and with me having no internet access, actually accepted the information and completed the registration for me. This took a lot of time, a lot of effort and a lot of patience. Not once, did David or anyone else at DrDrone show the least bit of frustration. My satisfaction was their only concern and I very strongly recommend DrDrone.
Service and caring, better than great!
My first contact with DrDrone was when the Mini 2 was introduced. They spent considerable time patiently describing the technology in general and the Mini 2 specifically. I didn’t buy a drone then but I always remembered how absolutely accommodating they were. Fast forward to present day and I am now the owner of a Mini 4 Pro. Even at this point my experience rated a 5 out of 5 but the story doesn’t end there. After my purchase, I decided to opt for the DJ Care Refresh package. I unfortunately was heading out of town, I could not locate my serial numbers and the deadline to register my drone was fast approaching. David, at DrDrone, guided me through the entire process of retrieving my serial numbers, and with me having no internet access, actually accepted the information and completed the registration for me. This took a lot of time, a lot of effort and a lot of patience. Not once, did David or anyone else at DrDrone show the least bit of frustration. My satisfaction was their only concern and I very strongly recommend DrDrone.
Easy to talk with
Easy to talk with
Easy to talk with
Easy to talk with
Drone woes resolved
It was a great experience. Knowledge staff, great communication and service and fast turnaround
Drone woes resolved
It was a great experience. Knowledge staff, great communication and service and fast turnaround
A1
A1
A1
A1
Great service from a Canadian source
After backing into a tree shattered the props and broke the folding back leg of my DJI Mini 2, I expected it wouldn't be worth fixing. But an email with pix to DrDrone got a fast & encouraging response. The T&Cs were reasonable, and they emailed me a PDF package label. It got to them in 2 days; they called me with a reasonable estimate; I agreed — and my Mini 2 was back & flying a few days later. Excellent service; great website & instructions; highly recommended. (They are also in Canada which is a big plus!)
Great service from a Canadian source
After backing into a tree shattered the props and broke the folding back leg of my DJI Mini 2, I expected it wouldn't be worth fixing. But an email with pix to DrDrone got a fast & encouraging response. The T&Cs were reasonable, and they emailed me a PDF package label. It got to them in 2 days; they called me with a reasonable estimate; I agreed — and my Mini 2 was back & flying a few days later. Excellent service; great website & instructions; highly recommended. (They are also in Canada which is a big plus!)
Perfect
Perfect
Perfect
Perfect
Very good all around service.
Very good all around service.
Very good all around service.
Very good all around service.
Drone experience extraordinaire
Everything about the process was excellent. good communication and instruction about drone. cost break down and replacement with new drone was unexpected and very appreciated. i would recommend you to anyone I know with a drone and would use your service again. Thank you Monique Joubarne
Drone experience extraordinaire
Everything about the process was excellent. good communication and instruction about drone. cost break down and replacement with new drone was unexpected and very appreciated. i would recommend you to anyone I know with a drone and would use your service again. Thank you Monique Joubarne
Drone purchase
Great service, lots of help on phone, quick delivery.
Drone purchase
Great service, lots of help on phone, quick delivery.
Great products and services.
Purchasing experience in store was great. The primary person I dealt with was fabulous, very personable accommodating and professional. Following the order I did have a question regarding the way the invoice was written which caused some confusion on my part. (It was my confusion not an error). However when I called I got an employee who was there when I made the order, but not my primary contact. My inquiry was met with hostility. I was not making accusations but seeking clarification. I was met with an attitude of hostile tones and being cut off from speaking. This caused the discussion to be much longer than it needed to be and far more argumentative. Both completely unnecessary. We did eventually get on the same page. However this came about only by me giving the Dr. Drone rep the impression he had won a non existent argument. It would have worked much better and quicker by working together to clarify the differences I was seeing in the invoices rather than jump to a conclusion I was making accusations and treating me with such hostility. This dropped the overall experience from a 5 star to a 4 star. A great experience to start, with great delivery to complete the transition. However one employee took the overall experience down several notch he’s. Company reps should never speak to clients this way. Don’t start a fight with a client, work with them. I would recommend some interpersonal communications training. I wasn’t going to provide a review except I kept repeatedly getting review requests. I would still do business with Dr. Drone as the good far outweighs any bad.
Great products and services.
Purchasing experience in store was great. The primary person I dealt with was fabulous, very personable accommodating and professional. Following the order I did have a question regarding the way the invoice was written which caused some confusion on my part. (It was my confusion not an error). However when I called I got an employee who was there when I made the order, but not my primary contact. My inquiry was met with hostility. I was not making accusations but seeking clarification. I was met with an attitude of hostile tones and being cut off from speaking. This caused the discussion to be much longer than it needed to be and far more argumentative. Both completely unnecessary. We did eventually get on the same page. However this came about only by me giving the Dr. Drone rep the impression he had won a non existent argument. It would have worked much better and quicker by working together to clarify the differences I was seeing in the invoices rather than jump to a conclusion I was making accusations and treating me with such hostility. This dropped the overall experience from a 5 star to a 4 star. A great experience to start, with great delivery to complete the transition. However one employee took the overall experience down several notch he’s. Company reps should never speak to clients this way. Don’t start a fight with a client, work with them. I would recommend some interpersonal communications training. I wasn’t going to provide a review except I kept repeatedly getting review requests. I would still do business with Dr. Drone as the good far outweighs any bad.
Very fast service
Very fast service
Very fast service
Very fast service
Great product
Great product
Great product
Great product
Nice to be able to
Nice to be able to talk to someone when you order products and get them in a reasonable amount of time. Looking forward to buying from them in the future for all my drone needs.
Nice to be able to
Nice to be able to talk to someone when you order products and get them in a reasonable amount of time. Looking forward to buying from them in the future for all my drone needs.
