Highly recommend

I’m disappointed. Ive ordered from Dossier exclusively for the past 3 years and have only had great experiences until now. I ordered 6 perfumes during the black friday sale and loved all but one. When I tried to exchange it, they had a system issue that wouldn't allow me to exchange (Tried to charge me the difference between the sale price and the regular price). I emailed customer service to ask if there was a way to exchange the perfume for another one of equal/lesser value. They emailed back & said of course—I just needed to send a pic of the perfume and let them know which scent I wanted to exchange it for. I sent them the info, then received another email in the same thread asking for the same info again. I work in tech, so I assumed it was probably a chatbot issue and didnt think much of it, just sent the info again. I never received a reply. Around a week later, I followed up with them, and they again asked for confirmation of info that they have on record. I confirmed again. Ive followed up two more times since then and haven't received a reply. I’m past the 30 day exchange window now, which sucks because I initially reached out to them the week we received the order.

Pretty good scent and price, but if it could last longer, it would be perfect!

Fast shipping great product! Thank you!!

FAST SHIPPING ON THIS ORDER, HAVING TO WAIT ON 2ND ORDER DUE TO PARTIAL FILLMENT BUT THAT'S OK, IT'S WORTH THE WAIT.

Never received my items.

❤️

No issues

High quality products. Nice packaging. Arrived in time. Sale prices very good value. I highly recommend.

Fast shipping, cute packaging, descriptions are fantastic. Love dossier!

All good

Great shipping time, and the scents are wonderful. Will b ordering again!

Won’t be purchasing from dossier again. The scents are great, they just do not last for longer than a few minutes

Smells identical and lasts all day.

!

Aside from shipping delays (not Dossiers fault, blame that on the shipper) I love Dossier. I’m loving almost every scent I try (just tried my tenth scent). The one I didn’t love I sent back for exchange. Super easy to do, Dossier provided the shipping label. I am not sure how I feel about their membership, I’ve bought a lot and still have no credits in my Dossier membership. Meanwhile my influencer daughter gets new scents regularly, lucky her! Anyhow, quality products, great scents, and something for everyone.

I love yalls perfume. So thankful yall made high end smelling scents more affordable for us poor folk.

Customer service ghosted me. After talking to customer service they said they would send me a replacement and then they stopped communicating and never sent me my replacement.

Very quick shipping & great product.

Fast Shipping and great smelling perfumes