In a world where customer service seems to be less important to many companies Heidi, proved that there is still hope. Thank you, Heidi!

I appreciated how quick my order arrived and how well I was kept up to date on when my order would arrive.

I purchased parts from another vendor including several universal rail kits. One box arrived crushed with the hardware kit missing. I called DIY and they were able to ship overnight, keeping my project on schedule. Thanks so much guys! Will definitely shop here again.

Michael was very diligent in following up on the shortage of two boxes of screws shipped from the manufacturer and promptly had them expedited. I would highly recommend DIY! Thanks, Michael!

Site easily navigated, fast shipping and very happy with delivery. Will shop here again. Thank you!

When I was looking for this item DIY homecenter was the only one that had live chat to answer questions and they were great with my questions. After I ordered they kept me informed of the shipping date and info. I would definitely order from them again in the future!

Order arrived in good shape and in a reasonable time frame.

I received a live phone call update on shipping detail's.

great service and able to find the white rail kit in the length I needed not easily found in the area box stores. Now have a site to go back to for future projects.

User friendly website Prompt delivery

Good experience purchasing the Deckwrench through DIY HomeCenter. They sent the product out the same day and arrived just a couple days later. Couldn't ask for a better experience! If anyone was on the fence about this product... I just installed Ipe Brazilian hardwood decking and it handled the job great. Don't hesitate!

Only company that stocks the 40” They shipped same day as order received, packaged extremely well… will buy from again!!

I just want to say the customer service for this order was great! We needed these quickly and the representative was very helpful and kept me informed of the status throughout the process!

Excellent product. Ecellent service.

Just what was needed, got it to me fast.

Quick shipping. Exactly what I needed

The order was correct and arrived in a couple days.

Very pleased with my first experience at DYIHC. They had exactly what I was looking for at a fair price. I was going to purchase from the lumber supplier I used but couldn’t swallow the cost of shipping. After a short search I found DYI. They had the 3” length I was looking for, and with the quantity, shipping was included. Product was well packaged and shipping was much faster than I expected. Highly recommended.

Great product fast shipping

This is a great product...totally functional AND decorative. DIY is so easy and helpful to work with. My only regret is that my post wouldn’t work with the band since it was custom built to highly nonstandard dimensions. Thanks for all the support DIY! Eric