Smooth purchase got here quickly. Runs smooth and is always reliable.

Shipping so fast and service very good

I bought the new critical machine and it is incredible! At low voltage one battery supply last 8 hours which is incredible and it comes with two supplies! The machine runs smooth as butter and really packs a punch!! Switching batteries is easier than any other machine on the market! I love this machine and can’t wait to see more machines out of this company in the future!!!

A+++ thank you very much for All the help! The staff was very helpful with my return and totally hooked me up with what I needed!!! Awesome company and can’t wait to order stuff I’ll need in the near future 👍

Good quality products delivered in a reasonable time frame

A clip that holds my RCA plug was broken. Despite my power supply having long been out of warranty, Critical offered to make the simple repair for free after taking less than 24 hours to reply to my repair request. I was a little late sending it out but I received it back very quickly good as new. Not only was it great customer service, but it shows that these power supplies are built to last.

Super fast shipping. Went out the day i ordered it. 5 stars

Amazing customer service

Your website is easy to navigate and I found what I needed quickly,

I didn't know how I felt at first with going wireless with my machine as I am a tattoo apprentice. There is so much to learn with all different products, but this one is a great investment!! Highly Recommend if you plan on switch to wireless.

Shipping was on time. Everything was satisfactory. Thank you

Have used a Critical power supply for years. Company is absolutely top-notch. Had the internals and a cord port go bad after years of using one of their power supplies and they immediately re-built it and got me back in action. Absolutely the best service and quality products.

You guys were fast and efficient I would highly recommend to all my tattoo friends

Great customer service, response time, and products.

Always great experience shipping was very fast and updated along the way even received in time to use on some work I had lined. Couldn’t be more happier.

Very helpful, very professional.

I don’t have anything bad to say about the shipping or customer care. I have never had a problem and everything has been delivered and dealt with in a very reasonable time and manner.

Service was excellent, shipping was fast to Canada. After my package arrived I emailed a question about my product and they replied very quickly and answered my question perfectly. Thank you.

I'd give 5 stars but can't since Critical doesn't have spare parts to sell for their foot switches

Customer service here is excellent. I highly recommend this company.