The shipment never arrived. The US Postal Service marked the package as ‘delivered’, although that was not the case. Our community has secure USPS parcel lockers, so chance of theft is minimal. Unfortunately, with the US Postal Service, the chance of incompetence is extremely high. Nonetheless, I paid a substantial amount for a product that Choolip has failed to deliver to me, and my requests for assistance through their customer support center have all been ignored. Unfortunately, I cannot recommend Choolip to anyone based upon my very poor experience with them.