Site reviews
Kitchenaid Commercial Mixer
We ordered this on Monday & it arrived across the country by Wednesday! Great service thank you Kevin.
Kitchenaid Commercial Mixer
We ordered this on Monday & it arrived across the country by Wednesday! Great service thank you Kevin.
Zwilling Miyabi 5000 MCD Bread Knife, 9", Birch
Great products and exceptional service! They were precise with their shipping; I received my order the very next day. I am absolutely delighted. Thank you! 😊
Zwilling Miyabi 5000 MCD Bread Knife, 9", Birch
Great products and exceptional service! They were precise with their shipping; I received my order the very next day. I am absolutely delighted. Thank you! 😊
Good value
Great deals ! Different quality for Different budget. I whish they supplied bigger items, such as oven, hobart mixer etc. They also provide coupon codes which makes a big difference sometimes.
Good value
Great deals ! Different quality for Different budget. I whish they supplied bigger items, such as oven, hobart mixer etc. They also provide coupon codes which makes a big difference sometimes.
Carbon Steel Pans causing Rusting and Health Hazard
Team, we have purchased a set of Carbon Steel Pans with Order ID : 62303. The Pans are getting rusted after even hand wash multiple time seasoning and creating health hazard. We have raised the complaint with Customer Care with problem details and pictures but based on the Customer Care response, Carbon Steel Pans gets rusted with wash and seasoning and the product is not eligible for return. We are using Carbon Steel Products from Canadian Tire and Costco for last 4-5 years and never facing similar issues. Please be careful on the Product and Return Policy during purchase from Chefequipment.com. The policy is violating customer right and causing health hazard. Considering it is a major health hazard, we will raise the concern to Canadian Regulatory Authority
Carbon Steel Pans causing Rusting and Health Hazard
Team, we have purchased a set of Carbon Steel Pans with Order ID : 62303. The Pans are getting rusted after even hand wash multiple time seasoning and creating health hazard. We have raised the complaint with Customer Care with problem details and pictures but based on the Customer Care response, Carbon Steel Pans gets rusted with wash and seasoning and the product is not eligible for return. We are using Carbon Steel Products from Canadian Tire and Costco for last 4-5 years and never facing similar issues. Please be careful on the Product and Return Policy during purchase from Chefequipment.com. The policy is violating customer right and causing health hazard. Considering it is a major health hazard, we will raise the concern to Canadian Regulatory Authority
Water glasses
Order a 12 case of water glasses. When I opened the box to unpack them, I found one was broken in transit. I emailed Chef Equipment Immediately with a picture. I asked if they could replace the broken water glass. The response I received was disappointing. I got an email back telling me they refunded me for the one glass. They arbortrarliy just sent me the refund. I emailed them back I appreciate the refund but it wasn't helpful, I needed 12 glasses not 11. It would have been nice if they came back and offered a choice of a refund or replacement. If a refund is their only resolution then I would have been better off to buy local; where I could take back the broken glass and get a replacement. Don't think I'll buy online again.
Water glasses
Order a 12 case of water glasses. When I opened the box to unpack them, I found one was broken in transit. I emailed Chef Equipment Immediately with a picture. I asked if they could replace the broken water glass. The response I received was disappointing. I got an email back telling me they refunded me for the one glass. They arbortrarliy just sent me the refund. I emailed them back I appreciate the refund but it wasn't helpful, I needed 12 glasses not 11. It would have been nice if they came back and offered a choice of a refund or replacement. If a refund is their only resolution then I would have been better off to buy local; where I could take back the broken glass and get a replacement. Don't think I'll buy online again.
Great products and awesome customer service
I have used this site 10+ times this year. Encountered a couple damaged or missing(stolen from front door) packages or ordering errors on my part and they have always quickly and efficiently dealt with the issues with class and the utmost customer service. Thank you.
Great products and awesome customer service
I have used this site 10+ times this year. Encountered a couple damaged or missing(stolen from front door) packages or ordering errors on my part and they have always quickly and efficiently dealt with the issues with class and the utmost customer service. Thank you.
Good service and fast delivery.
Good service and fast delivery.
Good service and fast delivery.
Good service and fast delivery.
Very fast shipping and very
Very fast shipping and very good products. Very happy with Chef Equipment .Com
Very fast shipping and very
Very fast shipping and very good products. Very happy with Chef Equipment .Com
Rapide et efficace
Rapide et efficace
Rapide et efficace
Rapide et efficace
Excellent and fast shipping
Excellent and fast shipping
Excellent and fast shipping
Excellent and fast shipping
Excellent shopping experience.
Excellent shopping experience.
Excellent shopping experience.
Excellent shopping experience.
Very happy
Very happy
Very happy
Very happy
Great company
Great company
Great company
Great company
Everything has shipped on time,
Everything has shipped on time, easy website to figure out
Everything has shipped on time,
Everything has shipped on time, easy website to figure out
So easy to order! Love
So easy to order! Love it.
So easy to order! Love
So easy to order! Love it.
Shipping was timely
Shipping was timely
Shipping was timely
Shipping was timely
Great service and shipping!
Great service and shipping!
Great service and shipping!
Great service and shipping!
good and fast service thank
good and fast service thank you
good and fast service thank
good and fast service thank you
Fast shipping
Fast shipping
Fast shipping
Fast shipping
Fast shipping
Fast shipping
Fast shipping
Fast shipping



