Great product ! The wait was longer than expected bw no stock and shipping

Very long delivery time. Bad communication. Site unfriendly

quality always!!!

A bit of a disappointment this time. My order remained "unfulfilled" until I contacted the company after a week (email being the only way). Two days later, I received an apologetic response stating they contacted the warehouse to get my order going. I've made other purchases in the past, online and in person, and I think for the premium pricing (and not always premium quality), better performance is expected. I'll probably continue my business with in-person purchases--a bit more reassuring.

I spoke to a customer service rep who was kind and helpful. I appreciate that I didn’t Have to go online even though they have that option as well.

Great products (Superior)

Great quality tea came very quickly amazing customer service

Quality tea

Love your teas. Have not found any that compare! Wherever we live, I’ll always order my tea from Chado!

The tea was packaged beautifully and arrived in record time perfect condition!!!

Very enjoyable

Got my order super fast. Love the tea!

I love Chado tea. What I don’t like is the packaging. For sustainability sake please offer 8 and 16 ounce bags of loose tea. Only offering 4 ounce bags makes Chado look environmentally asleep at the wheel

everything was delicious. packaging and shipping were very good.

We love Chado Tea and hope you can add more decaffeinated chai for our evening tasting.

I love Chado Tea.

Both of the teas I had ordered I did not enjoy my contacted your company and you graciously is making a replacement with a green tea pearls. I know that tea I bought it before from you years ago and it too is to help the body recover from cancer treatment so once again, thank you guys for doing that was very gracious of you.

Love Chado Tea. I have tried many of the exclusive commercial brands and I return to Chado every time.

Easy, fast, no issues....ordered and received promptly!

Have not had a bad experience