Great product, customer service is fantastic

Customer service is good

Customer service was fantastic. I was looking for replacement parts not available on the website. The customer service team responded promptly and resolved my problem by shipping replacement parts. Thank you!

It would be nice to exchange for another stove but I was told I couldn’t do that

Customer service and shipping is always top tier.

Very easy to access site. Very easy to order

No complaints

Excellent quick and easy

I really like this new cover for my stove. Very easy to place order and track its quick shipping to me. It was a good experience

Stove is damaged and I’m still waiting to hear back from customer service.

It came the second day I ordered! Great company.

We bought the surround and bonfire together. Our first few fires have been exactly as we imagined. The surround is great for keeping the stove up off the deck, keeping our dogs away from the stove, and providing a surface for drinks. It will be even more helpful for that last one when the weather gets cold. Fair warning that your drinks will get hot if you leave them there while the stove is going.

We love all things Solo!!!

Over and above

The part was replace with no problem at all!! Very pleased. .

Issue, my kid used my Mesa XL. They didn't take the stand out before using. Completely melted the stand. I contacted service and owned the error. They were very quick to reply on the initial request. Went back and forth just a couple times same day and my issue was resolved. Party shipped out and had it quick. I am very pleased with the response time, interaction and resolution. Solo might not be the cheapest but I truly feel you are getting what you pay for and the support after was to notch! Highly recommend. I have several other products from them as well.

Trash product

Great experience

Easy and fast

Perfect.