Great service

Great service. I placed the order and I was expecting to have it delivered after few days but the following day the underlay was at my door. Thank you

great service

Product arrived on time

Lovely products, price and customer service

Exactly what I wanted

delivered as expected

Website and paying easy to navigate. Delivery promptly as promised. Will use again.

great service

Simple and efficient

Top seller.

First time ordering from here. Spoke to a customer advisor via chat to confirm stock of the item we wanted and was pleased with the customer service. However, when the product arrived, it was not the underlay we wanted - they sent us a different type of underlay from the same brand. The reason why it had to be the exact underlay that we ordered was because the room we were putting it on already had that same underlay going on and there is a big difference in quality. Unfortunately, we had no time to purchase more as the fitters were booked already and we had to use the ones we were sent. We now have two different underlays on the same floor which we didn't want. We contacted the company via email however we still haven't received any replies or even an acknowledgement to say that they are looking into the matter. This experience is very disappointing.

Competitively priced, helpful customer services and quick delivery.

quick delivery quality product

Prompt service

Very competitive price, prompt delivery, kept informed throughout the process.

Did the job

Very fast and efficient.

It was easy to place an order, and the goods were delivered very promptly, in fact sooner than expected.

Perfect as described and quick delivery.