Bought a number of items in the Brora sale. The blouse I ordered was larger than I expected, so I then ordered a smaller size to compare. I was worried about missing the return window, so I telephoned to explain my predicament and spoke to a really pleasant and helpful member of staff, who made a note that I needed a bit of extra time to compare sizes. This was a great relief, as Brora were very busy and orders were taking time to be sent. Beautiful fabrics, quality workmanship and excellent service! (And yes, the smaller size was perfect!)

I enjoyed browsing the website and found ordering very straightforward . My order was delivered quickly and was beautifully packaged. The items I ordered were good quality and as described. Unfortunately, due to sizing, I needed to return a couple of items, but the returns process was very straightforward and I received my refund promptly. Communication from the company was excellent. I would highly recommend this company.

Excellent service!

Brora always provides great service with neatly wrapped items that are promptly dispatched.

Seamless shopping experience.

Very good service. I was very apprehensive after reading the reviews but was pleasantly surprised to have no issues at all.

Lovely pyjamas delivered quickly

First item I have purchased but excellent customer service that retains the vibe of a smaller business

Top quality fabrics combined with beautiful designs & gorgeous colours.

Great as usual.

Very good all round, product, shipping and packaging.

Always good quality and reliable

Service and garment excellent

This is a great jumper. The colour is really beautiful which is what I expect from Brora. The style is very different from the boxy jumpers that I usually wear. But it works and looks a bit smarter and better for work events.

Another very useful Brora vest-type top. So useful for layering in these chilly winter months.

The softest Mitts in the universe. The most beautiful fingerless gloves you will ever have the pleasure of wearing.

Quick delivery. Easy return of larger size

always great and very prompt. Look after the clothes beautifully.

First class service. No problems with delivery

Service perfect as always