Very good customer service. I would perhaps have liked clearer informations on additional customs fees before buying but otherweise all was perfect.

Straightforward and high qual :)

Louisa at Brighton Lace is so quick to respond to any query that the whole shopping experience is wonderful

Perfect every time. Thanks to Louisa and the team. Beautiful products, beautifully wrapped and great customer service. Highly recommended.

Great communication from the team, excellent

Great quality and fit. Responded promptly to my email query.

Love this wee brand, Lou and the BL team are amazing.

:) Perfect as always :)

Friendly customer service and beautifully hand crafted lingerie!!

Excellent service, great communication and beautifully made lingerie.

Great communication from order to delivery, nice buying from smaller companies who are making clothes here in the UK.

I was running low on underwear so I purchased organic cotton undies from 3 different brands. These are my favorite!! And the matching bralette is the cherry on top. I feel so cute, comfortable and confident in this set. I am generally a size small / medium (24A bra, 27in waist, and 37in hips) and I got a small top and a size 10 bottoms. They fit PERFECT. Customer service was also wonderful, supporting small businesses is the way to go. My only criticism is the straps on the bra are a bit rough and scratchy, but I’m also super physically sensitive and normally can’t wear bras at all because they feel constricting. This is the only bra I can stand wearing. Overall, I would absolutely recommend this product and brand!!

Really happy! Thank you very much! Particularly impressed you looked at my measurements and sent me a size small instead of extra small which I’d guessed when ordering. The size small was perfect.

Great underwear. Wife very happy.

Shipping was quick and the items are always packaged lovely.

Great communication. Arrives beautifully packaged. So much care and attention put into making each piece.

Timely delivery. Excellent customer service: friendly & efficient company.

A lovely lingerie set. Great quality produce and excellent service.

Excellent service, good communication, quick delivery, alway so happy with Brighton Lace! 😍

beautiful and efficient service, my item was as expected and i even got a cute note!