I submitted a warranty claim which I didn't get any automated email response. I called and the support person figured out what went wrong, corrected it to send me the email, explained the current status and then overnighted the bat.

I love my baum bat the only thing was I was waiting to long to get it

This bat helped my grandson during recent training at the University of Hawaii. He commented on the great feel and balance.

My son is very happy about his bat.

First back broke within six or seven games. It was replaced promptly as per the warranty, which I like. Hopefully, the bad breaking that early is an anomaly because the ball does jump.

We had a problem with the 1st bat shipped and Baum came through and took care of the problem immediately!!!!

The bat I received was stamped end loaded but it was the EXACT SAME weight distribution as my sons balanced Baum bat. Same length and weight. Returned 3 weeks ago for refund but no refund as of yet.

Awesome bat

My 14 year old loves the bat. Hit two home runs in one inning at his first high school wood bat tournament

Bat came in 3 days. Super fast shipping, it swings really well for an endloaded version and I love it.

Awesome service!!

Was a problem with the shipping and package. Was handled immediately. Great customer service. Received the product promptly.

The order arrived earlier than expected. Website is user-friendly.

All Dingers

Great feel! Love the bat.

The bat was everything that I hoped for. My son loves it and my younger son even hit a home run with it. Great pop, great quality great feel.

The paint job was really bad and I noticed so many bumps and abrasions little chips it just felt like the quality was not good as my last bat and was rushed.

My boy loves his bat.

I was amazing by the company. Not only do they provide a great product but we are in Canada and when we were surprised with a HUGE C. O. D. charge, the company refunded the amount right away. Things always happen but the response time is just an amazing example of outstanding customer service!!

Thank you for paying this duty fees to Canada for my son’s bat. Work a basic job I wouldn’t have been able to pay the duty fees and the price of the bat. Me and my son really really appreciate that thank you. Just having an amazing season because of you guys with his new bat.