Frame and headboard good. Bed not good.

I tried ordering this mattress via phone. . . asking questions about the softness/firmness of the model, commenting about the discount that really wasn't a discount after all. . . and the telephone staff wasn't particularly forth coming. I gave up and ordered it online, without any assistance. The shipping and delivery was fine--no problems at all. It just wasn't a "feel good" experience from the company.

Shipping was quick, and the rolled mattress was easy to maneuver.

Unfortunately, ours arrived misshapen with springs poking out, odd dimensions, and feels ultra squishy when this was advertised as “medium. ” Hopefully just a fluke! The non-organic nectar version of the same mattress arrived for my daughter and rates 5/5.

You guys did great but I don't really like the mattress.

Bed is great. Shopping was a little confusing had to reach out a couple times because status only got updated on the day it was supposed to be delivered saying it was a week delayed.

Got the mattress for our daughter. She loves it. The mattress came quick.

Thanks for reaching out

Great!

I don’t really understand how to rate Ben, as I had no communication to base it off of??

Lovin’ it. Super comfy

Bed is 1 inch smaller than a queen on length and width. Edge support is non existent forcing my girlfriend and I into the middle. It feels very cheap. This bed should be $200.

I am loving my new Awara mattress. It feels so good to crawl in bed and my mattress is so comfortable. Truly it feels like just the right support for me and I feel better knowing it's a clean mattress without the harmful qualities of conventional mattresses. So glad I made the decision. . . Big Fan!

Very comfortable, wish we had purchased sooner

Shipping was fast and on time . we luv our new bed and would recommend to any one

The bed is very comfortable but wished it was a bit more firm other than that it’s amazing!

I requested an additional information proving the claims about organic and natural materials used in the mattress and was promised by a representative that this would be sent to me. I di don't get anything.

Easy to order shipped quickly nice customer service and a good sleep.

Shipping was fast

Easy shipping